I cannot delete iPhone keyboard shortcuts. They keep restoring.

Chris,

sso, by erasing this folder within the backup data, you're essentially wiping the shortcuts clean, right?

wpuldnt it re-populate the zombiecuts after it syncs with icloud?

and another question, should sync with iCloud immediatley after restoring the altered backup file?

thanks chris!

I apologize for my bad english too. Chris' method works for me, even performing a reset. I repeat all the steps in both devices; then i finally could delete, add and edit shortcuts without making duplicates and zombie shortcuts. Again thanks Chris.

Every Time your iPhone starts up it syns with iCloud, and that is just the basic sync with things like "notes, reminder, keyboard shortcuts etc

Erasing this folder you are essentially wiping the local shortcuts clean. As I stated in the apparently not so informative, typo guide lol, your iCloud stores them in a different way than your iTunes does, iCloud is keeping all of your shortcuts even the "zombiecuts". But on the "Corrupted" device when you delete them, iCloud doesn't see that. Once you delete the "corrupted files" on your local backup your iPhone won't be reading these anymore and once iCloud syncs with your iDevice you can delete the "Zombiecuts" and iCloud will see it and it will update.

"another question, should sync with iCloud immediatley after restoring the altered backup file?"

We don't support iCloud backups at my company so I haven't tested thus far. My best answer would be as soon as your phone starts up and you check your shortcuts and they are all there, you should perform a iCloud backup and a iTunes.

Very important step that many should do is when you backup to iTunes make sure your apps are backed up and everything is in sync with iTunes. I don't want users complaining that they are missing apps because they never backed them up with iTunes.

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Chris

So, if we have other devices, what of them?

I have an iPad with the Zombiecuts on as well.... What are we to do with other devices when it comes to this hack?

Thanks..

PS: 'Your Company' wouldnt happen to be iCopyBackupBot, that you recommend, would it?? lol

Haha no I only recommend that tool because it kills two stones in one. Basically if you have mac you can use that, or if you have windows. I didn't want to explain how to use two different programs so that helps.

Its hard to say, because if the "zombieshortcut" exist in all devices you should perform it in each. But it could only be one of them causing the issues. Turn one off while you do it on one. Reboot the one you just did it on after all your shortcuts come back and if they work and you can delete and reboot again then you should perform it on your other device just to be safe.

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Chris

okay, trying this all now.

Its taking a while BC I am backing up all my apps to my PC, bc when I restore it I dont want to have to wait for them all to DL from iCloud...

Will report back if this is a fix or not...

Thank you, I hope you select "This helped me" when it indeed does help you. Also a nice review wouldn't hurt 😀.

I want more people to be aware of it. I may even write an official guide with better direction but I don't think that will be necessary.

Thank you Panzershrek and have a good day.

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Chris

whooooaaaa cowboy, cool those jets down buckaroo, let's wait a day of two and have a few more confirms before we start rejoicing.

HOwever, if this DOES indeed work, may your name be echoed through the annals of history and the halls of Apple!

"all hail lookintomyeyes!! Savior of the zombiecuts!" the masses shall chant....

...if this is a hoax, however, my friend, may God show no mercy on you...

hi Chris,

I am performing the restore right now. Had to quit previously as I had to go out...

2 minutes left for the restore...

So, when it's finished and I go back into the phones settings, I should theoretically see an EMPTY keyboard shortcuts, is that right??

Only if you are in airplane mode. Your iPhone will Sync with iCloud and all your shortcuts will come back, even the "zombiecuts", after which you can delete them and they will stay permanently deleted.

Okay, I've finished the process and yes they were still there.

I erased them all, and they immediately performed an iCloud sync.

Once it's finished I shall restart the phone, and report back,... (holds breath)

Edit: Okay, I am back,. Restarted the phone, went back into shortcuts, and yes, they are indeed still gone.

That's never happened to me before, after a cold boot theyre always back..

Wow my friend, how did you figure out that trick?

So far, as of this posts time stamp, this hack DOES indeed work. Pretty easy to carry out, too. The app he recommends is 100% safe and spam-free, I confirm. Can easily be uninstalled afterwards.

Rock on , Chris!

I really believe this is a permanent fix to the problem, as I've never had the shortcuts not return after a restart. I've also re-synced with iCloud post-restore.

Looking forward to the coming days with optimism. And I thank you kind sir, may you're contribution to humanity never be forgotten. **3 cheers for CJ**

I'm hoping anything and everything works for y'all! The restore as new I did last month has worked great. It was a bit of hassle, but worth it. It completely cleared my shortcuts and I started over fresh. I deleted one of my new shortcuts to test it, and it stayed gone, even after a hard reboot. No computer was involved. But I hope the method using the computer works. Good luck to all!

The app was chosen because it is super easy to use and it is a trusted company. I figured this method out because I am a technician for a fortune 500 company and its my job to solve issues there and I so happened to run into this issue and I had to solve it. Also one of my friend had the issue. If I could dedicate my time to solving issues on these forum I would. I just don;t have enough time. I am also on the D-Link forums solving issues once in a while. Also this shouldn't be considered a hack at all xD. It it just your regular backup without the glitched folder. Something that I am working on is a way to find more corrupted files within a backup. Sometimes people restore from backup and there iPhones have issues, you go to the Apple store and all they tell you is to restore your phone. I believe everything can be solved within your backup while at the same time you can keep everything.

Anyways I am glad it worked for you Panzershrek (Thank you so much for being kind and giving me a (3) lol.) Enjoy and have a great day.

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Chris

That method works because you delete everything and thus the corrupted files don't come back. Many users can;t afford to lose their data and working in a company such as mines that is a lot of downtime. Having a user start from scratch is not acceptable. Also I personally wouldn't enjoy losing my data. On behalf of Apple I apologize that this issue made you start from scratch :/

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Chris