My touch id hasnt been working lately, i updated to ios 8.1 and it still worked, just about 3 days ago it recognizes my finger print about 1 out of 8 times, also when i try to add another finger print it says that it is undetectable, ive tried with multiple fingers and other people and it still says it cant, nothing else seems to be wrong with the phone just this
iPhone 6 Plus, iOS 8.1, 128GB
For me, Touch ID doesn't work when plugged in...it does work when not plugged in. (this is a new iPhone out of the box yesterday). Im plugged in to a standard lightning cable and into USB on my Mac.
>>>>> [Try removing the case from the phone, and hold the iPhone in your hand, ...and make sure you are using a new USB lightning cable plugged in to an apple device or the original apple converter (square block plug)]
For me, unplugged: touch ID works every time; plugging it in, touch ID works intermittently maybe 1 of 20 trys. Its like it doesn't see the presence of a finger.
I reset all my finger prints -no improvement.
I called Apple care. During my call with Apple-care, one of the first 5 questions they asked me was "does this problem occur when plugged-in or not" --(obviously they know of some issue). ...... they made me hard-reset and also Erase all data and reload. After reload of my data, still have the problem... in fact it could not perform the Touch ID Setup activity while plugged in.
I tried multiple lightning cables. Reset again as a "new phone"... the touch ID was still intermittently not working during the Touch ID Setup.
I finally removed my case (silicone apple case) ... It turns out that possibly there is an electrical grounding problem with iPhone 6. When my hand is touching the back metal case of the phone, the touch ID works even when plugged in. If I am not touching the metal case on the back, touch ID has problems when plugged in.
I also have the same issue with fingerprint not being recognised
i did all steps,but no use still i'm getting issue with my touch id after update ios 9.1
I Am not sure exactly how the system works.. But I wonder if it's something to do with our privacy settings?
Wake up apple, this has been open for many software upgrades. FIX the family approval process to work with fingerprint if you want to sell more applications.
I have the same problem.i recently purchased Iphone 6s. It worked fine for 1 week and suddenly its not able to recognize my fingerprint after I updated to IOS 9.1
Thank you for this, it worked. Very much appreciated.
iOS 9.3.1 and this is still not working.........
An update Apple wants you to do. It bricked a product that is of their own. Now they want me to pay money for fixing the problem. Redicolus, no more product from Apple.
In my iPhone 6plus in that fingerprint are not working Touch and password i select slide the iPhone unlock then I see that they written on screen is failed try again later
My finger print not wo
I had this problem too and it got fixed by warming up my fingers. I just put my fingers and my iPhone in front of the blower for a few seconds and it started working again
Lucky all. I have NEVER been able to use a fingerprint access to a secure or any app at all despite having registered 3 fingers in the settings area.
How much did it cost to replace it?
I never did, too much hassle, I won't use Apple Pay, so I really don't need it
iPhone 6 Plus touch id not working
