how do you make a genius bar appointment?

No, every Sunday I see a line of people at the University Village Apple Store in Fort Worth, TX waiting in line for their appointment.

Which Apple store?

I tried this link, but it did not offer the ability to make an appointment.

I am guessing at your location by your UserName p"Earl's Court"?

London is a very densely populated city.

Apple Retail Stores are likewise very densely located in and around London.

Expand your chances of getting a reservation by thinking about taking the train or drive to an outlying Store.

Geniuses "specialize" on devices - an iPhone Genius likely will not take an appointment for a MBPro of WATCH

I was able to see reservation times for 22Oct2015 when I tested for an 'non-specific' iPhone hardware problem at

Apple Store -White City,

Westfield London Ariel Way

London, W12 7GF.

When I tested for a MBPro issue, I had to "move" my Store location to the outskirts to get an appointment on the same day >

APPLE STORE, BLUEWATER

21.7 mi

UPPER MALL
GREENHITHE DA9 9ST

see my post to p-earl-court just now.

I cannot thank you enough.

I don't quite know how I got hold of this, but put the URL in your address box, open it, sign in and you can follow as if after Step 8 of "amyvegan". I've bookmarked it and it seems to work:

https://idmsa.apple.com/IDMSWebAuth/signin?appIdKey=d2fe035183cde78121b704ffad0f 59bde083c46609514c1c379cfb8566b17e20&path=/web/v1/auth/DEEP_RET&language=US-EN

Good luck

Thank you!

How did you get the apple store app. I went to apps and typed in apple store and search returned NO info

The Apple store app can be downloaded on your iPhone or iPad, not a computer.

my wife iPad air have a virus

Please start your own thread with some exact information.

FWIW, there is no virus on iPads - so explain exactly what is happening, and the model and iOS version you have.

Thanks for sharing.

GB

I have spent 5 hours in the last two days ,o nthe phone with Apple Support and they have not been able to fix the problem with my IPad. I would like to make an appointment with The Genius Bar at the Gardens Mall in West Palm Beach.

Please help me make this appointment .