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Safari won't connect to internet but other browsers will

Firefox and Chrome can connect to the internet but since upgrading to Yosemite, Safari, iTunes and other Apple Apps have an exceedingly difficult time connecting to the internet. (ie server not found) I have to resort to turning off/on my wifi and/or restarting my computer. All other non-Apple applications can access the internet just fine.

MacBook Air, OS X Yosemite (10.10)

Posted on Nov 18, 2014 11:12 AM

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Posted on Nov 19, 2014 9:39 AM

Wireless connectivity is not the problem.


As I stated, I can surf the web using any non-Apple applications such as: Firefox, Chrome, DropBox, Skype, Adobe, Outlook, Mint, etc. I can also use AppleAirPlay to stream video to my AppleTV. However, to test your theory, I connected to the internet through a wired connection. I am still having problems connecting to the internet with Apple Apps such as: Safari, iTunes, AppStore, iMessage and Maps.


This problem does not always persist. It arises a few times a day and my current solution is to disconnect/reconnect to the internet and/or restart the computer. This issue started after my Yosemite update.

30 replies

Mar 9, 2015 7:31 AM in response to Azarra54

I have the exact same issue, however no antivirus installed. I have tried to install the public beta 2 times now with the same results (restored from Time Machine and tried again a few days later). Other browsers/applications work except for anything Apple related.


The common thread here seems to be, after installing the update, everything works great for a limited time. However, when I start Safari after a few minutes of use, I am asked to allow Webkit to know my location. Whether I choose DENY or ALLOW, I end up bricking any kind of Apple product. I can not seem to find that others discovered this, however I'm 100% this is the culprit, since it happened 2 times instantaneously.

How do I go about removing this access from Webkit? I looked through the Keychain, the Safari Location services, etc. and I can't find how to do this. I think if we try this, it will work.

Jul 22, 2015 11:09 PM in response to RaptorMammut

Whenever you experience issues with Safari, App Store, iTunes and any other service that uses the "same" WebKit, but seem to see no problem in Google Chrome or Firefox, it's good to check if you have your Proxies configuration clear. Since sometimes Chrome (and Firefox) override these settings (for their own multi platform stuff), they may work while the formers fail.

This is easily checked by opening Safari -> Preferences -> Advanced -> Proxies (Change Settings).

Make sure Autodiscover is not checked. It should probably look all empty like this:

User uploaded file

note/off-topic: the Use PASV FTP is usually a good idea if you are behind a router/modem/NAT like Airport Extreme or AirportExpress (or any other to be honest), since FTP was not designed to be used behind these "hacks". In any case, if you don't know what it is, you can safely ignore it, but if you have FTP problems every now and then (or FTP is slow as ****), check that and try again.

The local ignores for proxies was added by the Operating System, but it's usually a good idea to have your local stuff ignore the proxy. 😉

Oct 11, 2015 3:46 PM in response to phlexa

Thanks! This solved my problem with Safari (not loading any pages), with App Store (everything was disabled), Outlook (it was working but the connection to gmail was taking 2-3 minutes), the Apple weather gadgets (not showing any data) and... best of all... even solved the problem with my bank application (no internet connection). THANKS!!!

Dec 21, 2015 9:20 AM in response to andyappel

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis

May 27, 2016 6:07 PM in response to phlexa

Oh my god, you just saved my life. I thought my computer was dying--no Safari, no mail images, no iTunes store. Yet Firefox was somehow okay! I hadn't realized that the proxy change I had set earlier this week (at the direction of a proxy bidding website that was starting to be blocked by eBay) was the source of the conflict. I found this thread and this answer on my first "safari not connecting but other browsers are" Google search and now everything's peachy. THANK YOU.

Aug 2, 2016 1:25 PM in response to RaptorMammut

HE FOUND THE SOLUTION!!!

User uploaded filejamesk88Mar 15, 2015 4:56 AM in response to Th3Jack0f5pades

User uploaded fileLevel 1 (10 points)

Mar 15, 2015 4:56 AM Re: Safari doesn't work but other browsers doin response to Th3Jack0f5pades

Go to terminal and enter these commands one after the other


sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.discoveryd.plist

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.discoveryd.plist

Safari won't connect to internet but other browsers will

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