Safari won't connect to internet but other browsers will

Firefox and Chrome can connect to the internet but since upgrading to Yosemite, Safari, iTunes and other Apple Apps have an exceedingly difficult time connecting to the internet. (ie server not found) I have to resort to turning off/on my wifi and/or restarting my computer. All other non-Apple applications can access the internet just fine.

MacBook Air, OS X Yosemite (10.10)

Posted on Nov 18, 2014 11:12 AM

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Posted on Dec 21, 2015 9:20 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis

30 replies

Oct 11, 2015 3:46 PM in response to phlexa

Thanks! This solved my problem with Safari (not loading any pages), with App Store (everything was disabled), Outlook (it was working but the connection to gmail was taking 2-3 minutes), the Apple weather gadgets (not showing any data) and... best of all... even solved the problem with my bank application (no internet connection). THANKS!!!

May 27, 2016 6:07 PM in response to phlexa

Oh my god, you just saved my life. I thought my computer was dying--no Safari, no mail images, no iTunes store. Yet Firefox was somehow okay! I hadn't realized that the proxy change I had set earlier this week (at the direction of a proxy bidding website that was starting to be blocked by eBay) was the source of the conflict. I found this thread and this answer on my first "safari not connecting but other browsers are" Google search and now everything's peachy. THANK YOU.

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Safari won't connect to internet but other browsers will

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