iPhone 6, ghost touching screen...

Brand new iPhone 6, 64gb, no case, received 24 hours ago, one charge cycle of use, everything works fine with the phone, except it is randomly ghost touching left side of screen. Phone has been restarted several times, updated the as shipped iOs 8.0 to iOs 8.1.1 at lunch, no change, ghost touching still happening.


Turned it on and upon initial configuration noticed ghost touching of left side of screen, phone opened up an app and was operating it as if being touched, mostly left side of screen inputs, (my hands no where near the screen) typing a text ghost touching happened again, left screen ghost touches causing all sorts of mayhem. On a web page looking at an item I recently purchased, ghost touching selected the item, and shopping cart, (thank goodness to actually place and order requires more deliberate action). Updating the apps from the app store, non stop ghost touching, launching the apps trying update. Withe he phone sitting on the desk no objects near it even ghost swiped along with more ghost touches that took it out of "updates" and launched a video of a game in "Featured Apps" Once the updates were down, the ghost touching subsided to the more sporadic random touching. During the app updates was the only real noticeable pattern and it was quite literally almost non stop entire time.


Anyone else experience this with their iPhone 6, 4.7"?

Posted on Nov 20, 2014 10:58 PM

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50 replies

May 25, 2016 3:39 PM in response to BRAAP

This happened to me after I replace the original broken screen of my iPhone 6 (16GB). The ghost clicking over the screen happens only when I turn on the 4G (I'm EU, Portugal). If turn for 3G the problem is much less frequent. If I disable "Mobile Data" looks work fine, except I fell some extra sensibility on the keypad when typing messages, but no ghost clicking. I have read that the increased temperature (can be caused by 3G/ 4G) could affect some hardware parts to cause this annoying ghost touch over the screen. The fix is not yet very clear. I reset all the iPhone 6 settings. Nothing solved that stupid problem yet. Couldn't find any video explaining clearly the solution for this touch screen problem.

Jun 24, 2016 6:22 PM in response to Nutty63

I believe that I figured out the cause in my case... Perhaps you can see if it applies to you.


It seems that my "ghost touches" only occur when I'm using 3G, and even then, only when the signal is weak. Having made this connection, I did a Google search and found a few places where people said that the chip that monitors the touchpad is near the 3G antenna, and that interference from the antenna can cause the chip to think that the screen is being touched. The problem occurs more in areas with weak signals because the phone outputs a higher level of RF (and thus generates more interference) in those areas.


Is it possible that you've been is areas of weak 3G signals over the past 10 days?

Jun 25, 2016 11:26 AM in response to Nutty63

I'm thinking that some chips may be more sensitive to this than others. (Perhaps this is only a problem with certain production runs.) Also, it doesn't happen with 4G... Only 3G when the signal is weak. This is unusual enough that it's not surprising that it's not happening to a high percentage of people with iPhones. Of course, it's also possible that I'm wrong. I'm trying to piece together a cause, and this matches up with just about every occurrence that I've heard about. That's why I was curious if you've been using more weak 3G since the problem got worse for you.

Jun 27, 2016 9:11 PM in response to BRAAP

I am constantly having this problem. Plugged in. Not plugged in. On wifi. On LTE. On 4g. On 3g.


I restored the phone multiple times. (I just did it again. It set its own passcode. Thankfully I've figured it out.) I turned it off and back on. I took it to the Apple store and they called it an "oversensitive screen" and that it apparently only happens on iPhone 6 plus (which is obviously false). They told me because the phone isn't under warranty that I have to replace it.


This only started happening to me when I updated to 9.3.2. My phone is becoming unusable and it's really making me angry. It makes me want to get rid of all of my Apple products due to lack of customer service. It is a problem with the phone yet it is clearly just my problem that I am meant to deal with alone. Anyone want an iPhone 6 plus, iPad mini, MacBook Air or Apple TV? I'm about to ditch all of these Apple products because Apple clearly doesn't want to help me.

Sep 1, 2016 4:57 AM in response to BRAAP

I had same issue and figured one way helps temporaly. It's strict hardware issue Apple won't to admit that sell us phone with hidden defect...

But, for me help to unplug touchscreen from main board and plug in again (5 minutes to do that at home)

You have to unplug all wires connecting screen to mainboard what is really easy if You have appropriate screwdrivers.


Works for me... after One- Two weeks problem start to appear again so I do the above again and works fine 🙂

Sep 19, 2016 9:45 AM in response to BRAAP

The same thing has been happening to me! My screen is loose on the top right corner, but it has been that way for awhile. The ghost touches have been happening for about a week now, and just keep getting worse. Usually, there are two or three spots on the screen (right side) that it clicks on. Very frustrating. I took my phone to sprint and they said since this would be my first repair with an apple phone, take it there and they would do it for free. I am going to take it to my campus apple store and hopefully they can fix it.

Nov 9, 2016 12:05 PM in response to Zanymexican

I have the same issue with my Iphone 6+ I restored my phone twice, took it to the apple store and they are asking to replace my phone with a same one for $330 which comes with a 90day warranty. If the new phone starts acting up I have to pay another $330 to replace that one....This is wrong, if Apple is aware of defect in their product it should be their responsibility to fix it or replace it. Apple is known for their quality and it is going down. I would not buy Apple again, if I pay $800 for a phone I expect it to work for at least few years. Very disappointed with Apple service on this issue.

Nov 15, 2016 8:46 PM in response to BRAAP

I'm experiencing these ghost clicks too, plugged in or not. Between the phone being unusable because I can't control the clicking, and the issue with the phone suddenly shutting off with no warning even though I have 20-30%, this will very likely be my last iPhone. After 9 years and 5 phones I'm very sad to say that, but these issues are beyond infuriating and disruptive.

Dec 4, 2016 5:11 PM in response to AnonYmouse3

Do you have a case on your device? My daughter has this same issue. Apps opening and texting all on its own all of the above. First we watched a YouTube video with someone experiencing this issue and he had the same case Otterbox Commuter. We did some testing because that was just too coincidental lol.


We put the phone in the case and plugged it in. Touch ID would not work or barely worked or only worked once "Slide to unlock" appeared. Then we unplugged it with the case still on and Touch ID works just fine.


Then we took the case off and plugged it in and no issues with Touch ID. Unlocks very quickly. Same when we unplugged it, no issues.


Since her ghost touches happen so intermittently I can't say if the Otterbox case is the cause but it is def messing with the TouchID while it's charging. Maybe it's too tight and messing with the sensors in the screen and home button. My 6s Plus with Rhinoshield case and glass screen protector exhibit none of these same issues my daughter is having. Hope this helps someone.

Mar 12, 2017 7:14 PM in response to Sidekick74

i just copied what you said by putting my [phone 6plus in portrait mode and twisting the phone side ways .

The phone started behaving properly and hopefully it should stay this way. Usually after leaving the phone for like 4-12 hours or more it will behave properly over the last one year.


Apple really need to get this issue sorted or offer a recall fix for this hardware issue.

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iPhone 6, ghost touching screen...

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