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iPhone 6 screen turned black and white, please help?

PPlease help fixing this issue

iPhone 6, iOS 8.1

Posted on Nov 20, 2014 11:16 PM

Reply
61 replies

Apr 20, 2015 1:49 PM in response to colin1069

I'm also using an iPhone 5s whose screen had changed to Black & White (monochrome, greyscale). Colin1069, your fix helped me too. But afterwards, I also had this little movable window stuck on my screen. I triple tapped the screen to bring up the Zoom Window and Window Zoom had been turned on. This allows you to see portions of your screen while zoomed. BTW, when "Full Screen Zoom" is an option from the menu, this means if you select this option, it will be active so when you see it, "Full Screen Zoom", it's in Window Zoom mode.

May 5, 2015 3:55 PM in response to supergrass948

I have exactly the same problem (but on an iPhone5S on IOS 8.3). I restored as a new device (just restoring the software didn't fix it). After restoring the device (as a new iPhone), the problem was fixed, UNTIL i then restored a backup, after which the problem came back. This lets me conclude that my iPhone isn't broken, but it must be related to one or another app installed. Is that possible?

Jun 8, 2015 3:56 AM in response to colin1069

This problem was fixed in the same manner on my iPhone6, thanks to you Colin! Tree repeats on the home button and then uncheck the zoom option under the preferences. The only thing is that now It´s not possible to use the zoom without all of the screen turning B&W again. I guess that problem will be solved in the next update from Apple?? Support add this to the BUG´s list! 😉

Thanks for sharing Colin1069!

Jun 15, 2015 2:26 AM in response to colin1069

I just got my brand new Iphone6 128 on IOS 8.3 this week and got the same bug.

The solution described by Collin works well (merci beaucoup !) but the bug is still there when we reactivate the zoom the screen turn B&W again.

FYI, my problem occurs after a shutdown following a fast battery discharge,


Post scriptum: of course the box gray scale was not ticked and trying to tick or untick it does not change anything. It is a real BUG

Jul 18, 2015 4:32 PM in response to colin1069

This just helped me as solved the issue as well. The worst thing people could have done used to be butt dialing when they put phones in the pocket. Now all kinds of things can happen to your iPhone when you put in your pocket without turning off the display first. I had apps deleted and spent hours trying to remember what app was missing. Now, the display can turn black and white just because the wrong option was accidentally activated when the phone was rubbing around in my pocket with the display on. Remember to turn off the display before putting away the phone in your pocket.

iPhone 6 screen turned black and white, please help?

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