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Slow UPS delivery for top of the range 27-inch, 4.0GHz with Retina 5K display

I ordered my iMac

  • 27-inch with Retina 5K display
  • 4.0GHz Quad-core Intel Core i7, Turbo Boost up to 4.4GHz
  • 32GB 1600MHz DDR3 SDRAM - 4x8GB
  • 1TB Flash Storage
  • AMD Radeon R9 M295X 4GB GDDR5

for not just pocket money on the 3rd of November and it said that it would be ready for shipment between 7 and 10 working days. In the meantime I got an email form Apple notifying me that there will be a delay. The iMac has now started shipping on the 22 November, but shipping has been extremely slow:


LocationDateLocal TimeActivity
Shanghai, China 24/11/2014 15:25 Export Scan
24/11/2014 15:22 Export Scan
Shanghai, China 22/11/2014 17:50 Arrival Scan
22/11/2014 17:35 Departure Scan
22/11/2014 15:56 Origin Scan
China 22/11/2014 0:17 Order Processed: Ready for UPS


My iMac now got stuck for over 2 days in Shanghai, China (it's there now 20:51) - why is that, and is there anything Apple could do to speed up the delivery?

iMac (Retina 5K, 27-inch, Late 2014), iOS 8.1.1

Posted on Nov 24, 2014 4:51 AM

Reply
61 replies

Dec 19, 2014 2:19 AM in response to Csound1

True but Apple is giving the expected delivery date which it transpires was unduly conservative. When I was able to track it on TNT's site it showed expected delivery as 24th not 29th and as of 10am GMT today it has reached Arnhem. I phoned TNT yesterday who were extremely helpful and offered that I could pick it up at their hub which is 10 miles from me. I'll probably do that as I expect it to reach there tomorrow 20th.


Therefore that 29th Dec date just raised a hare and obviously was never a real date. Don't know why Apple got it so wrong this time.

Slow UPS delivery for top of the range 27-inch, 4.0GHz with Retina 5K display

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