App store on ipad air 2 is not connecting

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Level 1

9 points

App store on ipad air 2 is not connecting

I bought iPad air 2 [64G+Cellular] a day before. Its app store/itunes store is not connecting and this message appears "Cannot connect to app store". whereas safari can browse any website and its connected to wifi. On setting up iPad for first time use i updated ios version to 8.1.1

Please help to fix this issue.

iPad Air, iOS 8.1.1, ipad Air 2

Posted on Nov 24, 2014 7:16 AM

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Answer 1

Nov 25, 2014 6:29 PM in response to Rana Jawad

I had this issue too, the suggestions were to set the time to automatically, to reboot the device, to reset the wifi router - nothing helped. What I did is go to 'settings' >> App Store and iTunes >> press on the Apple ID, choose logout and renter your password. NOW IT WORKS!!!!! (found from another thread: iPad Air 2 on iOS 8.1.1 cannot connect to App Store ). Cheers.

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