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Davinci resolve render problem with new Mac Pro

Hello,

we are having strange glitching effects (as shown in attachments) while exporting from DaVinci Resolve.


The project is in 4K.


Maybe it is related to an heating issue? We have seen that it doesn’t manifests if we divide the exporting process into smaller chunks (single shots) but if we export the project all together after a while it comes up (like if it is correlated to the temperature of the graphic card).


Details:

Mac Pro (late 2013)

2,7 GHz 12-Core Intel Xeon E5

64 GB 1866 MHz DDR3 ECC

2xAMD FirePro D700 6144 MB

OS X Yosemite 10.10.1 (but it also appeared with 10.9)

DaVinci Resolve 11.1.1.006


What should we do?


Thanks.


User uploaded file


User uploaded file

Mac Pro, OS X Yosemite (10.10.1)

Posted on Nov 25, 2014 2:04 AM

Reply
54 replies

Dec 15, 2014 11:47 PM in response to Grant Bennet-Alder

I confirm that installing Windows 8.1 on my MAC PRO and running Resolve 10.1.5 solves the render issues.

Resolve sees the 2 D700 as 2 Radeon HD 7900.

I tried with Resolve 11.1.3 first but it was seeing just one Radeon HD 7900 card and it would come up with the GPU full error.

At least in windows comes up with that error when running Resolve 11.

So definitely the HARDWARE is good and is a Resolve / Apple / AMD software / firmware / drivers issue.

With MAC DRIVE I was also able to mount the Pegasus 2 R8 RAID.

It sounds perverted but Resolve performance and speed on windows on an APPLE computer are way better than on OS.

APPLE and BLACK MAGIC GUYS IS NOW UP TO YOU TO COME UP WITH A VERSION THAT WORKS WITH MAC PRO AND YOSEMITE!

thanks

Dec 31, 2014 3:39 PM in response to EdoBrizio

> Has any of you tried to run Resolve with Windows on a Mac Pro?


Yes, we are having the same exact problem. We have tried running Resolve with Windows (on a Mac Pro) and that solves ALL of the problems/glitches.


It seems to be an AMD Catalyst Graphics Driver issue. The AMD Graphics Drivers for Apple OS X are not functioning properly. Thousands of messages have been posted (on various forums), and AMD fails to resolve the issue. It's an AMD driver issue/problem, and AMD refuses to release working graphics/display drivers for Apple Mac OS X. The problem ultimate is Apple's problem, since Apple is the one that creates the operating system Apple OS X. Apple refuses to write proper/working graphics display drivers for the AMD Graphics Display hardware. It's an Apple problem.


> openCL graphics driver issue. Until Apple and AMD work it out it will persist.

Yes. As others have stated, it is definitely an AMD Graphics Driver issue (in Apple OS X operating system). Until Apple/AMD fixes their graphics display drivers and until Apple begins to push out software updates for OS X with the latest AMD graphics display drivers, then this problem will continue to persist.

There are hundreds of thousands of angry users complaining about AMD R9 290 graphics cards not working with the latest OS X operating system, and all boils down to Apple failing/refusing to write proper graphics display drivers for Apple OS X to support the latest AMD Graphics hardware. Also there are thousands of additional complaints from Apple and Blackmagic users about the "shoddy" AMD graphics display drivers (in Apple OS X) with rendering problems, display glitches and it all boils down to really bad graphics display drivers written by Apple in the latest Apple OS X operating system (for AMD graphics cards) and Apple users need to start complaining to Apple because Apple doesn't seem to listen and don't seem to care about their users.

Unfortunately Apple never writes good display drivers and AMD is unable to write drivers (for Apple OS X) because Apple doesn't release/include the drivers in their latest Apple OS X and Apple doesn't support AMD's latest graphics display hardware, and now Apple users are suffering because we can't get fixed Graphics Display drivers from Apple (or AMD) to fix the problems, because Apple has slowly gone down the toilet during the past few years, and while NVIDIA hardware sometimes seems to work "out of the box" it seems like AMD hardware support (for OS X) has been diminishing (because Apple doesn't update or fix their latest AMD graphics drivers), and this has been dragging on for several years now, and we still can't even get the latest AMD Radeon R9 290 graphics cards to even work under the latest OS X.

Apple and AMD are both to blame, because Apple refuses to write the drivers themselves, and AMD chooses not to write the drivers (or just release shoddy drivers) and there is no "quality control" over at Apple, and I've had my Apple hardware replaced five times already (on three different Apple Mac Pro machines) and we all know that it's an AMD Graphics Drivers problem, because if you boot directly into Windows 8.1, then the problems all go away.

All of our Apple Mac Pro machines are booted directly into Windows 8.1 Pro now, and we can't even use Apple OS X anymore, because of the graphics drivers problems and Apple refuses to fix their broken operating system and Apple refuses to release updated/fixed AMD Graphics Drivers for the latest AMD Graphics cards.

If you want to pay tens of thousands of dollars for "overpriced" Apple hardware then you are forced to use very very old 3-4 year old graphics hardware, because the latest graphics cards do not work in Apple OS X.

The latest AMD R9 290 graphics cards don't work in OS X, and are still not functioning properly (because of missing hardware ID's in the Kext files and drivers are not fully working/functioning). AMD and Apple just slopped this mess together, and then charged users tens of thousands of dollars for a "professional" high-end solution, and nothing works and users are getting ANGRY.

This problem has been dragging on for YEARS now. Apple just refuses to update their Apple OS X operating system with the latest hardware drivers for the latest/newest graphics display cards.

Would have been cheaper to just buy an AMD or NVIDIA Graphics Card, and just stick it into a Windows 8.1 machine, and just begin using Adobe software solutions and get away from Apple Mac OS X all together.

Apple refuses to take their customers/users seriously, and AMD refuses to release high-quality graphics drivers (supporting all of their latest graphics cards in OS X) so Apple users are stuck, and it's probably best to just dump your Apple Mac Pro hardware and just start buying PC's with Windows 8.1 Pro, because this issue probably won't be fixed anytime soon.

We have had "trouble tickets" open with both AMD and Apple for over a year now, and still can't get the latest AMD R9 290 graphics cards to work in our Apple Mac Pro computers. It's definitely an Apple/AMD problem, and Apple doesn't want to support AMD hardware, and it's Apple's failure to write GOOD QUALITY working graphics drivers for the latest Apple OS X that support the newest and latest AMD hardware (and supports the latest AMD Graphics cards).

It's an Apple problem, and this is all Apple OS X Graphics Card Drivers problems, and it's isolated to Apple OS X only. It's up to Apple to write the Graphics Card Display Drivers, and if Apple refuses to write the Graphics Display Drivers (or refuses to fix/update the graphics card drivers) then you have glitches, lockups, overheating issues, rendering problems and lots of problems. These problems are ALL due to Apple OS X having very bad/poor graphics display drivers.

If you boot directly into Microsoft Windows 8.1 and use Microsoft Windows Graphics Display drivers, then all of the problems go away. So it's not a hardware problem, it's an Apple problem. It's an Apple OS X problem, and the Apple OS X AMD Graphics drivers (for Apple OS X) are not written properly, there are bugs/problems with the graphics drivers and Apple refuses to fix the problems.

It's an Apple problem. Apple refuses to acknowledge the problem. This has been going on for years, and Apple users can't even get the latest graphics hardware to work under OS X, and we even purchased over 80+ AMD Radeon R9 290 graphics cards (the latest graphics cards) and we are still having problems with trying to get Apple to support the GPU/hardware acceleration or even support the latest AMD graphics cards (AMD R9 290) in their latest OS X 10.10.x Yosemite.

It's a known Apple problem, and Apple refuses to properly support the newest/latest AMD Graphics Display hardware in their Apple OS X Operating System. If you boot directly into Windows 8.1 Pro and use the Microsoft Windows/AMD drivers in Microsoft Windows, then all of your problems will go away. It's not a hardware problem, it's a software/driver problem with Apple OS X.

The graphics cards work perfectly, and the hardware works perfectly, it's just an Apple OS X operating system problem. The Apple OS X Operating System doesn't work properly and it doesn't properly support the hardware/drivers, and the Apple display drivers don't work and don't function properly.

If you boot directly into Microsoft Windows, and use the Microsoft Windows drivers, then everything works perfect. There are no hardware problems and everything works perfect. It's an Apple OS X Operating System problem and it's the Apple OS X Graphics Display Drivers (in OS X) that are not working properly for the AMD Graphics hardware.

Yes, it's Apple's fault and Apple refuses to acknowledge the problem and fix their terrible Graphics Display drivers (in OS X) and Apple refuses to get even the most basic AMD R9 290 graphics cards working in their latest operating system. It's just another big Apple failure.

Here: http://appleinsider.com/articles/14/12/30/apples-latest-mac-pro-continues-to-cau se-problems-for-professional-users

Here: 2008 Apple Mac Pro with SAPPHIRE TRI-X R9 290 4GB GDDR5 OC (UEFI)

Here: http://forums.amd.com/game/messageview.cfm?catid=440&threadid=181379

Here: https://www.sapphireforum.com/showthread.php?33574-2008-2012-Apple-Mac-Pro-with- SAPPHIRE-TRI-X-R9-290-4GB-GDDR5-OC-(UEFI)&p=277467#post277467

It's always a struggle trying to get Apple to fix their Apple OS X Operating System, and to support the newest/latest hardware and latest graphics cards.

Apple is at least 3-5 years behind the normal Windows PC hardware. This has been going on for YEARS now, and Apple still hasn't addressed or fixed the problems. You just can't get new hardware to work in Apple OS X. Apple doesn't write new drivers or support the newest/latest hardware in Apple OS X. So Apple OS X is designed to only work with 3-5 year old very very VERY old hardware (graphics cards that are 3-5 years old) and you can't get the newest/latest graphics cards from AMD or NVIDIA to even work on an Apple Mac Pro (in Apple OS X operating system). Apple doesn't support the newest/latest hardware, and Apple doesn't write the newest/latest graphics display drivers for the latest hardware so that Apple users can't use the latest/newest hardware in Apple computers.

You are stuck with using really old (and overpriced) hardware because Apple OS X is really outdated and it doesn't support the newest/latest graphics cards or the newest/latest hardware.

If you want a RELIABLE computer (to do graphics/video editing) then you have to completely abandon Apple and Apple OS X operating system and Apple hardware, and go buy yourself a Microsoft Windows PC. At least the latest Microsoft Windows 8.1 Pro Operating System and latest Microsoft Windows Display Drivers work, and then you can do high-end video editing on a Microsoft Windows PC, but it's just not possible to do any high-end work on an Apple Mac Pro (running Apple OS X), especially when the Apple OS X operating system is not stable or reliable because it does not properly support the latest graphics hardware or chipsets and the latest AMD Graphics Display drivers (which are Apple's responsibility to add Graphics Driver support to Apple OS X) and it's impossible to get Apple to fix their broken Apple OS X operating system and it's been broken for years now (since 10.9.x) and we still can't get the latest AMD Hardware support working in Apple OS X for the AMD R9 290 graphics cards.

We purchased 80+ AMD R9 290 graphics cards (almost a year ago) and we still can't get them working in Apple OS X. We upgraded to the latest Apple OS X 10.10.1 and it still doesn't support the AMD R9 290 graphics cards (which are higher-end graphics cards than the D500 or D700 which are older dual Radeon 7970 based).

We finally just installed the Radeon R9 290 graphics cards into a normal Windows PC and then booted directly into Windows 8.1 Pro and that solved all of our problems. Now everything works properly and everything is stable (and functioning). All of the problems are relate to unstable or non-existent Apple Graphics Drivers for Apple OS X.

Apple OS X is no longer a stable operating system, because Apple refuses to release "working" Graphics Drivers for the latest AMD Graphics Cards, and you are stuck using 2-3 year old graphics cards because you can't run the newest and latest AMD Graphics Cards in Apple OS X. The Apple OS X operating system doesn't support the newest/latest graphics cards, and you're always using 2-3 year old "archaic" graphics cards in an Apple computer because Apple refuses to write drivers for the latest AMD hardware.

The only thing you can do is get rid of your Apple Mac Pro and just buy a Windows PC (running Windows 8.1 Pro) if you want a high-end professional workstation, or the other option is to just use the old out-dated (and over-priced) Apple Mac Pro hardware and then just boot directly into Windows 8.1 Pro (because Apple OS X doesn't work or function properly and Apple hasn't updated it's graphics display drivers for Apple OS X and Apple doesn't support the latest AMD Graphics Cards or hardware). So you're always 2-3 years behind when you are using over-priced Apple hardware, because Apple doesn't support the latest hardware or latest graphics cards in their Apple OS X operating system.

People have been complaining for years, but this is why most high-end users have been leaving Apple and moving back over to Windows PC's, because Microsoft Windows 8.1 Pro works, and Apple OS X doesn't work.

I can stick ANY new graphics card on the market inside of a Microsoft Windows PC computer and it works and functions, but 98% of the high-end graphics cards out on the market do NOT work in Apple OS X and Apple doesn't take the time to write the drivers for the newest, latest and best hardware out on the market. So only 2-4 year old hardware works in an Apple computer.

You are always using 2-4 year old graphics cards (old archaic Radeon 7970 or R9 270 graphics adapters) because the latest Radeon R9 290 graphics cards don't even work in the latest Apple OS X 10.10.1 operating system, and the graphics drivers that are written don't function or work properly, and most hardware acceleration doesn't work properly and also the OpenCL drivers don't work properly in OS X for the latest AMD hardware.

So the only thing you can do is boot directly into Microsoft Windows 8.1 Pro and use an operating system that actually works! So your "overpriced" Apple Mac Pro is nothing more than a "Windows" machine, because that is the only operating system that actually works properly. Apple OS X is a big fail, and Apple has really fallen apart with producing poor quality products and using low-end (and overpriced) hardware.

It's much cheaper to just build or buy a Windows PC, and get much faster high-end hardware, and get support for ALL of the latest graphics cards and graphics adapters. We've been dealing with Apple (and fighting with both Apple and AMD) for seven years now (and we have owned hundreds of Apple Mac Pro computers) and now the latest "Shiny black trash can" from Apple is a disaster.

We can't upgrade the graphics display adapters, and it's a real mess. We finally went back to our older Apple Mac Pro hardware, because at least we can swap out the graphics cards (for newer AMD R9 290 series graphics cards) and we can upgrade our hardware (with the older Mac Pro) but the new Mac Pro is a disaster. We can't upgrade the graphics cards, there are no PCI slots and we can't do a Cross-Fire (with two or three graphics cards running in CrossFire mode or SLI) in Apple Mac Pro, and we finally were forced to start purchasing Windows PC computers (running Windows 8.1 Pro) just to do our rendering and high-end video production/editing.

Yes, it's Apple's fault and Apple refuses to acknowledge the problem and fix their terrible Graphics Display drivers (in OS X) and Apple refuses to get even the most basic AMD R9 290 graphics cards working in their latest Apple OS X operating system. It's just another big Apple failure.

Here: http://appleinsider.com/articles/14/12/30/apples-latest-mac-pro-continues-to-cau se-problems-for-professional-users

Here: http://forums.amd.com/game/messageview.cfm?catid=440&threadid=181379

Here: https://www.sapphireforum.com/showthread.php?33574-2008-2012-Apple-Mac-Pro-with- SAPPHIRE-TRI-X-R9-290-4GB-GDDR5-OC-(UEFI)&p=277467#post277467

Here: 2008 Apple Mac Pro with SAPPHIRE TRI-X R9 290 4GB GDDR5 OC (UEFI)

This has been going on for YEARS now, and Apple still hasn't addressed or fixed the problems.

Jan 11, 2015 8:47 PM in response to NtNext

I just purchased a 12 core mac pro w Dual D700 and this issue occurs after using render cache, even on 1080p DSLR h264 material with noise reduction. Very concerned, but still within 30 days return period. Not sure what to do, as I specifically purchased it for color grading. When using 4K and any major color correction, it happens fairly quickly....forget ANY noise reduction or OFX.


Is this a driver or hardware issue, as it seems to go away after I leave it alone for several hours.


Already bumped the fan speed using istat for 1740, the max it will go w/o turning red for regular use. Still glitches out quite a bit.


Have an appt w Apple care on Thursday, not sure how to proceed. Curious about how everyone else has fared w GPU replacements or other AppleCare fixes?


Many thanks for your info.

Jan 13, 2015 5:39 PM in response to jbowdach

I just purchased a 12 core mac pro w Dual D700 and this issue occurs after using render cache, even on 1080p DSLR h264 material with noise reduction. Very concerned, but still within 30 days return period. Not sure what to do, as I specifically purchased it for color grading. When using 4K and any major color correction, it happens fairly quickly....forget ANY noise reduction or OFX.


The new Apple Mac Pro has some problems, but I believe that most of it is "software/driver" related. Unfortunately it has been over a year, and Apple still has not fixed the problems, or upgraded OS X with the latest AMD Drivers that will fix the issue.


It's impossible to get any help from AMD directly, and Apple has done nothing but try and swap hardware out (under Apple care) and it's been over a year now, and the problem still has not been resolved. I agree with all of the other users above, and I do agree that it is probably a hardware driver issue.


Apple/AMD need to write better drivers for the hardware, and Apple has been dragging their feet on writing better AMD drivers (to support AMD hardware) and it has been leading to some major problems (including the "GPU Full" error).


If you boot directly into Windows 8.1 Pro, and run resolve in Windows, it seems to be much better. Using the Microsoft Windows drivers (AMD drivers written for Microsoft Windows) the problems seem to almost all go away, but the occasional "GPU Full" error still might happen, which again I believe is related to an AMD Driver issue/problem for the video hardware (dual D700's).

Already bumped the fan speed using istat for 1740, the max it will go w/o turning red for regular use. Still glitches out quite a bit.


Have an appt w Apple care on Thursday, not sure how to proceed. Curious about how everyone else has fared w GPU replacements or other AppleCare fixes?


Many thanks for your info.


The GPU replacements have done absolutely nothing. Apple Care "fixes" do absolutely nothing. I've gone through twelve different GPU replacements, and over 40 different Apple care "fixes" and even Apple Care finally acknowledged that it's definitely an Apple/AMD hardware driver issue.


As far as "fixing" the issue/problem, they don't know what to do. The only solution is to get rid of the Apple Mac Pro, dump it, and go buy yourself a Windows PC. That is what most people are doing.


Most people can't wait "over a year" or wait almost "two years" for a "fix" from Apple. Apple has been heading in a "downward spiral" during the past 5 years, and they wouldn't upgrade the Apple Mac Pro (from 2008-2012 it was nearly the same machine, no USB 3.0, no Thunderbolt, no PCIe 3.0, no Blu-Ray burner/player, etc.) and it was simply "over price junk" from Apple, and as much as I tried to "stay true" to Apple, I'm extremely disappointed in their latest/newest "Black Shiny Trash Can" of a computer.


You can't upgrade the video cards, no PCIe slots, and no way to upgrade the machine (so you can use it in the future). I wish that Apple would have kept the old "Brushed Aluminum" (cheese grater) chassis, and expanded the chassis side to include room for 10 or 12 PCIe 4.0 slots (with room for 5 or 6 "double width" PCIe 4.0 slots). So you could install four or five "double width" graphics cards (Radeon R9 290/290X) in each of the slots, and design an Apple motherboard (based on the Gigabyte MD70-HB0 server/workstation motherboard) that is 10 or 12 PCIe 4.0 slots wide (and supports four or five AMD R9 290X "double width" graphics cards in quad-Crossfire and/or four/five NVIDIA graphics cards in quad-SLI).


That way users could install four AMD R9 290X graphics cards (in quad-CrossFire) and still have room for a Xeon Phi processor card, have dual onboard 10/40GbE Ethernet ports, have a IPMI port, and also have two or four slots leftover for 40GbE or 100GbE Infiniband/network adapters (Infiniband/Mellanox) and/or PCIe 3.0/4.0 NVRAM storage cards (that can be swapped out or upgraded).


Apple has failed to design a nice high-end professional "quad-CrossFire" or "quad-SLI" workstation motherboard (with at least 10 or 12 PCIe 4.0 slots, that supports dual Xeon processors and also supports at least 5 or 6 "double width" high-end graphics cards in 10 or 12 full-length PCIe 4.0 slots)


Apple should be "leading the pack" instead of always being "3-8 years behind the pack" (as Apple can't even keep up or keep pace with Microsoft Windows-based PC computers/hardware) and Apple continues to release extremely old D700 based systems on old Radeon 7970 graphics cards (instead of using the latest R290/R290X (Hawaii) chipsets and using 10 or 12 standard fully upgradeable PCIe 3.0/4.0 slots that fully support quad-CrossFire or even Penta-CrossFire) or Quad-SLI, so that users can install/use/upgrade to at least four (or five) AMD R9 290/290X graphics cards, or four or five NVIDIA (quad-SLI) graphics cards.


Apple systems are currently "dead end" computers that are not upgradeable, have no future upgrade path, and are just extremely "overpriced" and "throw away" computers that are flawed and not designed or built for professionals (who need the ability to have/upgrade to the latest graphics cards/GPU's, have quad-CrossFire, have the ability to have/use STABLE hardware that can be upgraded), with the latest stable hardware drivers (that are STABLE and "glitch free").


Apple hasn't done that, and Apple doesn't listen to it's users.


At this point in time, if you need a machine that actually works, and that you can actually USE, your best bet is to "dump" the Apple Mac Pro, and go get yourself a Windows PC. We own over 120+ Apple Mac Pro computers (between five different office locations) and they are all 2008-2014 based Apple Mac Pro computers, and we loved the new 2008 Apple Mac Pro (when it was first released, it was a great piece of hardware) but unfortunately the Apple Mac Pro design has "fallen apart" during the past 5 years, as Apple has failed to "upgrade" the Apple Mac Pro mainboard (to keep pace with windows-based PC's) and has also failed to design a 10 or 12 PCIe 4.0 slot mainboard, that supports 10 or 12 single-width PCIe 3.0/4.0 cards, or support 4 or 5 "double width" PCIe 4.0 graphics cards in quad-CrossFire, that can use standard "off the shelf" graphics cards that can be swapped out and upgraded in the future.


Professional users want STABLE Hardware that is upgradeable and has a 5 or 6 year life-cycle and doesn't become obsolete the day you buy the machine. Professional users want STABLE Hardware that can be upgraded, and has at least a 5 or 6 year life-cycle and 5 or 10 year "upgrade" path. (Where you can swap out and upgrade the GPU cards every year or every other year to the latest/best GPU cards out on the market). Professional users want to squeeze 5 or 6 (or 10) years out of an expensive workstation, instead of "over paying" for a "dead end" (non-upgradeable) machine that is obsolete the year it is released, and has no upgrade path, and you can't upgrade the GPU's (without throwing the computer away and buying a new one).


These are high-end workstations, not a $399 laptop. Apple engineers really didn't put much thought into what the PROFESSIONAL user NEEDS. An "all-in-one" black shiny trash can that is not upgradeable, is overpriced and doesn't function properly is not what users want.


I wish Apple would create/build a "2015 Apple Mac Pro" and "2015 Apple Mac Pro Server" (based on the old 2008-2013 Brushed aluminum chassis with upgradeable PCIe slots). Then just call the "black shiny trash can" a "2015 Apple Mac Pro Mini" (mini for non-upgradeable). That way real professionals can purchase a real machine (that is using the latest/greatest/best hardware and is ugradeable, and has adequate cooling/space/upgrade slots) and can use standard PCIe 4.0 cards, and has onboard 10GbE/40GbE ports (with a dedicated IPMI 2.0 management ethernet port for remote administration).


We want high-end PROFESSIONAL features, and Apple has really been failing the "high-end" PROFESSIONAL and Enterprise community. We need Enterprise/Professional features, and we can get these features on a $600 Gigabyte mainboard, but can't get these features on a $12,000+ Apple Mac Pro.


The Apple Engineers should get fired, and Apple really needs to bring in a new "design team" that build the latest/greatest/best PROFESSIONAL Workstation (at the lowest/most affordable price possible) so that users can buy a "lower priced" base model machine (that supports dual Xeon CPU's and up to 5 or 6 dual-slot graphics cards) and as the Apple user "grows" into the machine, and needs more processing power they can add/buy a second CPU (from the Apple Store or online) and buy a new video card (or two or three or four or five) from online or the Apple Store to upgrade their "2015 Apple Mac Pro" and "2015 Apple Mac Pro Server" (brushed aluminum) power workstations/servers.


But the FIRST step is trying to get Apple/AMD to even write hardware drivers (that work) and that are "glitch free" for the Apple Mac OS X operating system for ALL of AMD's latest graphics cards (Radeon R9 290/290X and older D700 series), that are glitch-free and work properly so that professional users can get some work done!


Already bumped the fan speed using istat for 1740, the max it will go w/o turning red for regular use. Still glitches out quite a bit.


Have an appt w Apple care on Thursday, not sure how to proceed. Curious about how everyone else has fared w GPU replacements or other AppleCare fixes?


The best thing to do at this point, is to dump the Apple hardware, and go buy/build yourself a stable Windows PC machine. The Gigabyte MD70-HB0 workstation/motherboard is about $600, and get yourself one or two Xeon processors (about $1,200) and get yourself some DDR4-2133 memory (about $400), two Radeon R9 290 graphics cards (for about $450) and two 1TB SSD drives (in RAID 0) for about $800. Throw everything into a Fractal Define XL R2 chassis ($100), with a power supply ($200), and you have a POWERHOUSE workstation that has dual 10GbE ports and IPMI and will completely WHIP and destroy any "overpriced" Apple Mac Pro "Black Shiny Trash-Can" garbage, for under $3,800!! (It's upgradeable, and you can upgrade the mainboard, the graphics cards, the memory, the CPU's, install radiant-cooling, etc.) Plenty of room for expansion, and plenty of cooling (and it will completely CRUSH any "highest-end" Apple Mac Pro for under $3,800).


You can install Windows 8.1 Pro (with the latest stable AMD Radeon windows drivers) and have an extremely powerful/working workstation that you can do all of your production/rendering/editing on (for far less than what Apple is charging for their "black shiny trash can" garbage workstation.


Hopefully these "issues" and "glitches" can be "resolved" but it doesn't seem that way. We've been waiting for over a year now, and have been waiting for over 3-5 years for Apple to upgrade their Apple Mac Pro (to "keep pace" with Windows PC's workstation/hardware/drivers) and have been waiting for years for Apple to just release hardware drivers (for the latest AMD R9 290/290X graphics cards) so that Apple users could upgrade to the latest graphics cards/hardware, but Apple is just WAY behind (at least 2-5 years behind the Windows PC), and Apple doesn't really listen to their PROFESSIONAL "high-end" users (or the complaints). Apple is too busy making iPads, and cell phones, they "lost touch" with the PROFESSIONAL community, and they no longer design high-end hardware for PROFESSIONAL users. If you want high-end PROFESSIONAL equipment, then you have to dump Apple (the "toy" maker) and get yourself a powerful high-end Windows PC (which is what most professionals have done already). Unless Apple begins firing all of their current Mac Pro engineers, I don't think any of this will get fixed anytime soon. It's sad, but true.


I just wish/hope that Apple is LISTENING...

Jan 19, 2015 7:22 PM in response to nextech

A number of our customers are trying to use the new MacPro with Resolve. Some appear to be working OK but others are having horrendous problems with crashes and glitches. Seems that that working with Resolve at higher resolutions or using Noise reduction cause crashes or glitches. Some are not having problems but I wonder if they are not pushing the Mac and only working at HD resolution with a few color nodes relative to others that are working with 4K,5K or 6K red files. We are not sure if the problem is a driver issue, OpenCL issue or a GPU hardware issue but Apple's service guys run tests and claim the Mac is running fine. We have heard that some have had the GPUs replaced which cured the problem however Apple service guys wont do this as they claim the Mac is running fine and the problem is the software.

We can not recommend that customers buy the new MacPro and would advise them to look for a used MacPro tower 12 core (2.93 or 3.09 GHz) and to purchase suitable expansion chassis to house NVidia Titan GPUs etc. Going the Windows route is not an option for many as the need to render in one of the ProRes formats is essential. Also the drive path between Windows lettering and Mac volumes makes switching to a Windows device mid way through the post production workflow a nightmare. If used just for Resolve type work, I would suggest going to a Linux system as that can read and write ProRes, and in our tests is 30% to 40% faster rendering than the identical hardware running Windows.


I also hope that Apple is listening however it appears that they are not too worried about the professional sector. We all saw what happened to Final Cut and XSan.

Jul 8, 2015 8:39 PM in response to NtNext

Sadly this is still an ongoing issue:


https://www.youtube.com/watch?v=--nWMRLbu8g


nMP 6-core running latest (as of 7/8/15) Resolve 11. Been having these problems the past 6 months, shrugged it off but it's become enough of an issue I can't deliver on TV spots I promised several weeks ago. Apple replaced both GPUs (frustratingly they refused to do both at once so A got swapped then B, meaning significant amounts of downtime for a whopping $180 part each time) and it's still hosed. Hoping for them to completely swap the machine out tomorrow but to be frank I have almost zero faith in this so-called "Pro" computer. They've abandoned our market and are more focused on selling iPads and iPhones. Too bad. Oh well at least I have my dual Titan X PC which blows it out of the water performance wise (other than the user experience of Windows 8.1, yuck). Such a shame. No clue what we'll do with our ProRes workflow... Avid here we come?

Oct 19, 2015 2:45 AM in response to NtNext

Hi all,

I've been experiencing the same problems for a year with my 12 core 64Gb 2X DL700 Trashcan.

I tried every new version of OSX and RESOLVE but the problems are still there.

The glitches are not only appearing during Render but also when I turn a knob on Tangent Elements while playback is stopped.

The time is passing and I don't know what I should do now.

That supposed to be the most powerful MacPro on Earth but I can't even do dailies transcode without drop frames and glitches.


IS THERE ANYONE FROM APPLE THERE??

Davinci resolve render problem with new Mac Pro

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