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Hey, I can't seem to update to the latest version of safari. I click on update in the store and it looks as if it's going to update, then it says it's installed but it hasn't. It then goes back to having the 'update' button again.
iMac, OS X Yosemite (10.10.1)
I just run the "mandatory" update and after the update was done Safari become unresponsive then a question mark replaced the icon on the dock - I looked for Safari on Spotlight Search and no trace of the program it just vanished. I restarted the computer no luck. I removed the question mark and now I am using Chrome. Safari is nowhere to be found. Help!
MacBook Pro (Retina, 15-inch, Late 2013) - Yosemite 10.10.1
Phew...I thought I was the only one!! exact same problem here, Safari is no longer on my system after running the update.
Just happend to me, too.
I've the same problem updated to 8.0.1 and got a question mark icon on the dock instead of the safari icon and can't find it anywhere in the system.
The only thing that I can find on the mac about Safari is a folder with 2 folder (bookmarks and history) in it.
How do I get it back?
Guys it seems that you have to reinstall OSX - I know its a bummer but I am chatting live with the folks at Apple and that's what they say so far. You could also wait and see if this becomes systemic and see if Apple has a solution for it that is less drastic. Hang on...
wow what an amazing fix! lol
Are they going to pull the update?
Wow: Apple -- another release problem? Maps, IOS 8.0.1, and now this. Whatever happened to it just works?
i'm in the same situation. After I downloaded Safari I did the exact same things as T2008. frustrating!
Same issue here. I had to AirDrop a Chrome package from my old Mac Book to this one so I could have browsing capability. Hope a fix comes out soon.
Yes unfortunately the only solution available so far is to reinstall OS X so here are the steps they told me to follow:
1. Go to Apple Menu chose Restart. When the grey screen appears hold down the "Command" + "R" keys simultaneously.
2. Select Reinstall OS X after you connect to Internet.
3. Follow onscreen instructions.
I just reinstalled mine (it took me about 45 minutes after being on chat with an Apple tech for 25 minutes). I know it is frustrating but this is all I know for now.
Apparently there were two updates that conflicted and corrupted Safari.
I am now using Safari again. I am not going to do any updates until this gets sorted out.
Hope this helps!
Below is the Apple Support e-mail I just received.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. Don't post more than is requested.
☞ Please don't indiscriminately dump thousands of lines from the log into this discussion.
☞ Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.
I too have just had this happen once doing the update. I saw it being deleted! from my applications folder before my eyes!
I cannot believe the only way you can restore safari is by reinstalling the whole OS. That just sounds like some comical practical joke.
Apple respond.... anyone...
The exact same thing happened to me just now. Safari disappeared from my system. I restored the Safari.app package from a Time Machine backup and everything's fine now, although it's version 8.0 instead of 8.0.1, and the App Store doesn't show that there's an update available. I think they pulled it.
BTW, my other Mac (Mac mini) updated to 8.0.1 without issues.
have the same problem as TZ2008.
it is unbelievable as I just saw how the Safari icon was replaced by the question mark and the whole application is no longer installed in OSX.
Happened to me as well! Talking about a fail :-)
Safari update 8.0.1
