You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I disable xfinity wifi?

I am not sure if apple can help me solve this, but I would appreciate anyone's input

Over the past couple of months, I have found that my macbook air mini and ipad automatically join xfinity wifi where ever it is available. I do not have an xfinity account, and cannot access this, so it just blocks me from proper internet usage. I keep on setting my default back to my home wifi (which works just fine, and has been for the past 2 years), but every time I turn on the computer, it just goes back to non-working xfinity. Frankly, I am getting quite tired of having to go through this process every time I turn on my computer. Does anyone know of any way to fix this?

iPad 2, Also happening to my laptop

Posted on Dec 3, 2014 5:33 PM

Reply
256 replies

Aug 27, 2016 3:48 PM in response to Firewell

The "solution" in this answer doesn't work, as I'm sure most people here realize. The problem is that xfinitywifi isn't just one network. Every single router that's hijacked by Comcast is a different network, and even the network from one router can change itself, a bit like how the Borg adapt their shields to block phaser fire. If you "forget" an xfinitywifi network in the Advanced settings on the network settings page, you've forgotten one of the xfinitywifi networks, but not all the others, so the problem with come back.


The other aspect of the problem is that xfinitywifi has a Trojan Horse network; it's an open wifi signal that does nothing except get you to a login screen. The network that gets you access to the Internet is closed. However, most devices will connect to xfinitywifi if it's the strongest signal around, because the Trojan Horse network is seen as open. Obviously, this is all by design by Comcast.


As far as I know, there's currently no solution. The closest I know, besides continually forgetting the xfinitywifi networks again and again, is to convince the Comcast customers in your area to switch to a different provider. I recently switched to CenturyLink+DirectTV and got much faster service at less than half the cost. In areas where CenturyLink has fiber optic networks, nobody should be using cable anymore anyway. (Even high quality dsl is better than cable in many cases, but not all.) Also, CenturyLink and DirectTV have friend programs that pay you $175 for every new customer you convince to sign up. (The new customer also gets the same amount.) This is an all around win for everyone. The community gets one less xfinitywifi Trojan Horse network, you get $175, your neighbor gets $175, and your neighbor gets better internet and TV service for a much lower price.

Aug 27, 2016 7:05 PM in response to Dawdle

I live in a suburb of Denver and do not have the problem. The kid who installed the router did not know what he was doing so I have their network showing twice. In Network Preferences, I have my preferred (non-comcast) network selected and 'Ask to Join Networks' unchecked. I moved the Comcast networks to the bottom of the list and I have never had them pop up.

Oct 27, 2016 5:52 AM in response to Firewell

Firewell wrote:


I am not sure if apple can help me solve this, but I would appreciate anyone's input

Over the past couple of months, I have found that my macbook air mini and ipad automatically join xfinity wifi where ever it is available. I do not have an xfinity account, and cannot access this, so it just blocks me from proper internet usage. I keep on setting my default back to my home wifi (which works just fine, and has been for the past 2 years), but every time I turn on the computer, it just goes back to non-working xfinity. Frankly, I am getting quite tired of having to go through this process every time I turn on my computer. Does anyone know of any way to fix this?

You could ask Xfinity to stop broadcasting

Nov 2, 2016 5:20 AM in response to Firewell

The answer that shows most helpful fails and on my iPhone. I repeatedly tell it to forget the xfinitywifi and it only works for the one time and within a day or so it does it again. I have done this so often I no longer believe I am in control. The remembering of wifi is based on purposefully connecting at one time. I don't connect on purpose and do not have auto connect to wifi turned on either. This has got to be a feature that needs disabled by Apple.

Dec 6, 2016 10:25 AM in response to scutarius

I'm certainly not paranoid nor naive. I realize that Facebook and Google and Instagram and online merchants share information unless I opt out or don't use their sites. I understand that I am Facebook and Googles product. I actually read their policies which they most of the time follow. I also read Apple's privacy policy which to date they have always followed. But to just assume something like this with no facts or logical reason they would do this is just paranoid.

Dec 6, 2016 10:31 AM in response to Dawdle

Dawdle wrote:


No, this is a widespread problem. I have this problem and so do quite a few of my relatives and friends, all living in different places. Most people don't post online about the problem, but I'm sure millions of people are experiencing this issue, and the anger at Comcast is growing.

It's not a problem, just a network that is your choice to ignore or join just like your neighbors network is.

Dec 6, 2016 12:05 PM in response to frazzm737

frazzm737 wrote:


I live in a suburb of Denver and do not have the problem. The kid who installed the router did not know what he was doing so I have their network showing twice. In Network Preferences, I have my preferred (non-comcast) network selected and 'Ask to Join Networks' unchecked. I moved the Comcast networks to the bottom of the list and I have never had them pop up.

And that is all it takes to fix this 'problem'

How do I disable xfinity wifi?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.