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Firewell Author

Level 1

25 points

How do I disable xfinity wifi?

I am not sure if apple can help me solve this, but I would appreciate anyone's input

Over the past couple of months, I have found that my macbook air mini and ipad automatically join xfinity wifi where ever it is available. I do not have an xfinity account, and cannot access this, so it just blocks me from proper internet usage. I keep on setting my default back to my home wifi (which works just fine, and has been for the past 2 years), but every time I turn on the computer, it just goes back to non-working xfinity. Frankly, I am getting quite tired of having to go through this process every time I turn on my computer. Does anyone know of any way to fix this?

iPad 2, Also happening to my laptop

Posted on Dec 3, 2014 5:33 PM

256 replies

deggie

Level 10

167,327 points

Dec 6, 2016 12:30 PM in response to scutarius

Wouldn't posting to Xfinity's site be more appropriate? And if it works for others but not on your iPhone perhaps you should reset your network settings first them move it to the end of the list.

Csound1

Level 9

60,033 points

Dec 6, 2016 12:33 PM in response to scutarius

scutarius wrote:

Lucky you. I've tried having Xfinity last and also not having it on the list at all.

Point is, it is a problem for some of us. That is the reason we took the time to post.

If it is not on the list it will add itself whenever it is available, (as will every network in range, including yours) whereas when at the end of the list it will not.

Dec 6, 2016 12:52 PM in response to Csound1

Like I said, "I've tried having Xfinity last ..." It does not work. And just to be certain, I just tried it again. Xfinity jumps in.

Csound1

Level 9

60,033 points

Dec 6, 2016 12:54 PM in response to scutarius

That is not my experience, take your device to an Apple Store and let them check it.

Dec 6, 2016 12:57 PM in response to deggie

As it is my Apple hardware that is allowing a network to jump ahead of the line after I followed their procedures to ignore it or put it last, I believe Apple is the appropriate company to be looking at. However, I will give Xfinity a try

Plus. Its my Mac, not my iPhone.

Csound1

Level 9

60,033 points

Dec 6, 2016 1:00 PM in response to scutarius

New networks are always added at the top of the list, nothing strange there at all.

Dn791

Level 1

4 points

Dec 7, 2016 9:17 AM in response to Firewell

Step 1: delete the xfinity profile from iOS if you have it. Settings → General → Profiles →

XFINITY WiFi → Delete Profile

Step 2: reset all network settings.

Settings → General → reset --> reset all network settings

Csound1

Level 9

60,033 points

Dec 7, 2016 9:32 AM in response to Dn791

And it will come back as son as you are in range of am Xfinity network broadcast.

Dn791

Level 1

4 points

Dec 7, 2016 10:03 AM in response to Csound1

No it won't.

Csound1

Level 9

60,033 points

Dec 7, 2016 10:08 AM in response to Dn791

Believe what you want to.

Dec 7, 2016 10:49 AM in response to Dn791

Yes it does.

Dn791

Level 1

4 points

Dec 11, 2016 8:26 AM in response to scutarius

The following additional step worked for me. The issue is that after deleting the Xfinity profile in iOS, the iCloud Keychain still has retained the xfinity wifi network. Turning off iCloud Keychain will solve the problem. I also removed the xfinity network from MacOS (under settings --> network --> advanced.