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Rahul.Gandhi Author

Level 1

25 points

Not receiving incoming calls on Mac at FaceTime

I am not able to receive incoming phone calls on Mac but can make outgoing calls from Mac .....what do I do ?

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Dec 4, 2014 4:16 AM

Best reply

harshchaklasiya

Level 1

4 points

Posted on Apr 10, 2017 6:40 AM

If you’re expecting a call from someone, make sure that they have the right details of your account.

Check your blocked people list – FaceTime not working

Sometimes people accidently add a person to the blocked list, and this could be one of the reasons why you are not receiving any call from that person. To check the block list:

Go to settings
Tap on FaceTime
Then tap on ‘blocked.'

The list of the people you’ve blocked will be displayed. If the person is on the list, here’s how to remove them from there –

Tap on edit
Tap the Remove icon beside their name
And unblock

This is the last thing you can do if your FaceTime is still not working.

View in context

19 replies

Jun 28, 2016 12:11 PM in response to amg1957

thank you! I've been struggling with this for months and now I've got it fixed.

cenitu

Level 1

4 points

Nov 14, 2016 3:06 AM in response to amg1957

Thanks amg1957. That is the solution. I was being crazy about it.

Apr 3, 2017 2:17 AM in response to amg1957

I faced the exact same problem. Thanks for the solution. Helped me fix it 🙂

drewin97

Level 1

4 points

Sep 26, 2017 8:02 AM in response to amg1957

Thanks so much @amg1957 that worked. Who knew!? notifications were turned off for facetime! This affected continuity not working of course on MacBook Air and i tried everything

Not receiving incoming calls on Mac at FaceTime