macbook Pro 15" hinge broke completely, after Applecare expire.

Lcworld wrote:

By the way, screen is NOT CRACKED AT ALL. It is PERFECT upon close examination.

What you thought was a crack is a heavy duty stick on screen protector.

What is it that you want?

Unë besoj se bota është duke e trajtuar ju edhe këtë moring?

Ciao.

Jsem v zemi mléka, medu a nerozbitné jablky. Všechno je v pořádku

Lcworld wrote:

The 1 millimeter metal around the screw holding the screen is simply too thin.

Wha tis the correct thickness?

What is the results of your load & fatigue tests?

There are X00,000 Macbook Pro 15 out there and not everyone will have that problem. maybe only one out of twenty.

1 out of 20 would be a horrendous failure rate and it would have been top of the charts.

So this was a problem in the old iBooks. It was caused by the hinge getting stiff, so stiff that opening and closing the laptop would put so much stress on the hinge mounting points that they would fail.

If you start experiencing stiff hinges I would say service them or replace them before you see a failure like this.

spudnuty wrote:

So this was a problem in the old iBooks. It was caused by the hinge getting stiff, so stiff that opening and closing the laptop would put so much stress on the hinge mounting points that they would fail.

If you start experiencing stiff hinges I would say service them or replace them before you see a failure like this.

Pardon the pun, but are we dealing with apples to apples here? iBooks were in production 9+ years ago and were constructed of different materials. I'm not certain that is germane in this instance.

Ciao.

OK I see your point, but it is relevant because the physics remains the same. The OP said:

" the HINGE IS actually quite STIFF but you won't know because you hold the top of the screen to open and close, but now that the screen came lose, to turn the hinge actually takes quite a bit of force."

Which is exactly what happened to the old iBooks. In the newer MBs and especially the MBPs that I have had apart, I was impressed with the redesign and the attachment methods that Apple is using in these newer machines.

So I currently have a late 2006 and an early 2008 MB apart here in my shop. The actual design of the hinge looks identical to the iBook hinges that I worked on in the 200X period.

If this problem is developing you can feel the failure imminent since when "you hold the top of the screen to open and close," you can feel the display body ( or the titanium frame in the old iBooks ) distorting to the point of failure. At that point you should have the display serviced.

Lcworld wrote:

"What is the correct thickness?"

Answer : thicker.

Okay. That narrows it down... 😕

If your AppleCare protection has expired, and you have no legitimate proof that this is an inherent fault/design flaw, then it's highly unlikely they'll repair this free of charge.

I've never seen this issue before, it seems to take Apple thousands of cases of a specific issue before they release a replacement/extended repair program in my experience so it's very unlikely they'll be willing to do anything for free.

If you've stored this on it's side then the hinge will wear as it's not intended to be stored in this way. There's not a specific rule saying that you can't store it in this way, but if they had to write a list of how many different things you can't do with a product to avoid issues/fault, it would probably have been discontinued before they'd finished.

Ollie,

Apple Certified Macintosh Technician

Apple Certified Associate - Mac Integration 10.9

(All views expressed are my own)

The only way you'll know if they're going to do anything for 'free' is by taking it in to an Apple Store or an authorised service provider. If they released an official repair program this would state how long they were offering free repairs for.

I had the same problems and was told by the folks at the genius bar at my local apple store that they would not repair it. I wish Apple would recognize that many of its users are unhappy with this recurrent problem in their late 2008-2009 macbook pro 15" and address the problem by extending the time period and offering repairs. I am disappointed and question continuing to use apple products. I had previously never had a problem so it disappoints me that the one time I do have a problem, I feel like it is not being addressed. Especially when there are multiple threads are various forums discussing the issue.