Can't download Yosemite, Get button not working

My guess is this issue won't be fixed until after the holidays which is disappointing because I need to get this fixed for a christmas present for my girlfriend.

edited because apparently i cant say s-u-K-5 lol

Can someone please let me know when we can download yosemite? I have to switch over my net connection to a Windows machine until then.

I'm ancient so don't have girlfriends - if they throw themselves at me I duck nowadays. Sorry you got edited - I'll try apt words like garbage, rubbish, trash, sewerage, pits, fermented rotten apple and see what works. And if I'm allowed to post a link then this shows what apples can do: http://www.bbc.co.uk/news/world-europe-14842999

Okay, same issue for me. "Get" button goes grey .. & I'm on MacBook Pro, Snow Lep 10.6.8 .. glad to know it's an issue with them, rather than it being an issue with my computer.

Unfortunately, the best thing to do right now would be to call tech support and create a ticket for the issue. The tech support guy I talked to basically told me that it has become a bigger issue and he submitted a ticket on it because the more tickets it gets the higher a priority it becomes

We have this same problem - trying to upgrade to Yosemite from 10.6.8 on a MacBook Pro (mid-2010). Called Apple store, and they said it would be fine to upgrade. This page says this old Mac can upgrade. This page even tells me how. But I can't get past step 4 - "Get OS X Yosemite from the Mac App Store." Whenever I hit the "Get" button, it just goes grey and nothing else happens. We even waited a LONG time - in case something somewhere was thinking. We would VERY much like to find a solution to this.

Forgot to mention that we even created a new Administrative user - and tried to "Get" the Yosemite download from within that user account. But we got the same result. 😟

Same here. I have Mac OS X 10.6.8, and I'm running Macbook 5,1. Have loads of free space, and I can't upgrade to Yosemite.

You have call tech support and create a ticket so they continue to move the issue up to a higher priority. It's my understanding that 10.10.2 is already out for testing with focus on the WiFi issues.

I have the exact same problem. The "Get" button greys out and does nothing. If I click on "Free Upgrade" it also does nothing. I can verify, via the Activity Monitor, that it is not downloading in the background. It's just doing nothing. I've rebooted several times and created a "test" account as well.

I have an awfully old MBP but it is running 10.6.8. It's an Intel something (I wish Apple gave their MBPs sensible names).

Yup, me too, poke the "Get" button and nothing

yea its happening to me tooo!!!! this is soo frustrating i wish they would adress it like super soon!!!!!

exact problem here actually nothing is downloading from the app store

Me too

Clean re-install Snow Leopard to most recent update

None of the App Store install buttons work now, Mavericks had worked fine until wiped the HDD

I've tried resetting all keychains on other devices in case it is an app store security bug, no help

Until I found this thread I've been through 4 attempts at installing Snow Leopard and resetting NVRAM very frustrating.

The only success I've had is re-installing MS Office 365 but I can't sync it. The office installer is on MS website but Onedrive is only on the app store.

Microsoft 1 Apple 0....not thought I'd ever post that.

Many thanks for the post, I was on my way to the Apple Store but I'll call tech support for a ticket, get this moved up...

Glad to know it's not just me having this issue. I did a clean install of 10.8.8 on my wife's "late 2009" iMac thinking that I could easily upgrade to Yosemite - ya know, clean install and all. After I got everything updated, permissions repaired, and zapped the PRAM I went to the AppStore to download but the "get" button doesn't seem to work. Like others mentioned when I click it the button just turns gray and nothing happens. This happens when trying to download other apps too. I just reinstalled Win7 on an older Dell XPS laptop and it went as smooth as silk. C'mon Apple, you're better than this.....

Make that 10.6.8