My iCloud email account suddenly will not accept emails sent from my work account. The rejection reads "Success delivery receipts not accepted." I need to be able to communicate between accounts as my colleagues must have access to my personal email address. I cannot change the relevant email settings on my work account. Can I change something on my iCloud email account to accept these emails? Thank you.
iPad Air, iOS 8.1.2
I think we all agree this is an Apple issue, and there is nothing we can do to fix it ourselves. Any idea how best to get Apple to address it? My phone call with Apple Support was unsatisfactory - they told me it was my employer's settings; not them. Should we just keep calling? Any ideas how to elevate this? Thanks.
I am using delivery receipt option.
I assume we have solved the issue; it is a Apple problem with MS outlook using delivery receipt option.
Are there some one who has Apple contacts and can use them to solve this problem as soon as possible?
Thank you in advance.
Likewise, the sender who had this issue with sending messages to my .mac address reports that his messages are no longer bouncing back. This occurred after I had update dto the beta version of 10.10.2 release of OS X, which notes that mail fixes are included, so they may be related.
This is a mistake by Apple.
Their mail server is advertising "250-DSN" - that it supports DSN (Delivery service notifications / aka "Success delivery receipts"):-
220 nk11p00mm-smtpin018.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7.0.5.33.0 64bit (built Aug 27 2014))
EHLO srve.com
250-nk11p00mm-smtpin018.mac.com
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-DSN
250-ENHANCEDSTATUSCODES
250-EXPN
250-HELP
250-XADR
250-XSTA
250-XCIR
250-XGEN
250-XLOOP 053BF41F60FB376D6B57BCE14409B410
250-STARTTLS
250-ETRN
250-NO-SOLICITING
250 SIZE 28311552
However - if you use that, it rejects your mail:
>>> DATA
<<< 550 5.7.1 Success delivery receipts not accepted: recipient@icloud.com
550 5.1.1 <recipient@icloud.com>... User unknown
<<< 554 5.5.0 No recipients have been specified.
This is taking place for all icloud, mac.com and other apple-related emails.
Thank you. I hope they fix it soon.
I am getting the same error when I email to @mac.com or @icloud.com
yes i am having the same issue. i just forwarded the error message that someone sent me in a separate email to the local small business team.
steve
I have the same problem:
I can send email from my iPhone to my computer
I receive email from Apple to my iPhone.
I cannot sent email from my computer to my iPhone; which worked in the past.
I am replaying on the email received from my iPhone, see error message below.
Error Message from my computer:
Recipient address: x.y@icloud.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp; 550 5.7.1 Success delivery receipts not accepted: x.y@icloud.com
Remote system: dns; mx5.mail.icloud.com (TCP|10.23.118.207|43408|17.172.34.69|25)
I have located the problem: The problem is from my MS outlook on my computer to my Internet Service Provider (ISP). My ISP claim it is a Microsoft problem. Apple and my ISP are claiming there is no problem on their side by sending a email by logging on my ISP web email site and the email is working. The problem is that all other emails is working from my MS outlook to my ISP and there are no email options to correct email from MS outlook to my iPhone or Apple. I cannot see how Microsoft has manage to block all emails to @iCloud.com and @me.com. It has to be Apple email problem, plus the error message is from Apple.
Error Message from my computer:
Recipient address: x.y@icloud.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp; 550 5.7.1 Success delivery receipts not accepted: x.y@icloud.com
Remote system: dns; mx5.mail.icloud.com (TCP|10.23.118.207|43408|17.172.34.69|25)
Read 4th reply on page 1.
This is 100% a mistake caused by Apple who are violating SMTP mail protocol by offering support for receipts to connecting servers, but in fact they are blocking them.
Same with me!
I've submitted a feedback report with Apple. Several of my customers are experiencing above problem.
Thanks for identifying the problem!
.
the problem is with the automatic acknowledgment of receipt when sending emails. Send your email without acknowledgment.
Can't; it's an administrator setting at my employer, and I don't have authority to change it.
"Success delivery receipts not accepted"
