App store not downloading at 10.6.8

Same problem from France with the app store, I wanted to update to Yosemite from my Snow Leopard 10.6.8, I click on the icon it becomes grey and..... nothing.

I tried to download Evernote (for a test), nothing.

I tried everything I saw on forum online, nothing worked.

I called Apple, we tried also a lot of stuff for one hour, nothing worked.

She put me on hold to speak to another tech, he said that I need to wait for an update so I guess the problem is coming from Apple.

At least the first level put you through to a tech.

Even this site in the US has been dicey since the heavy rains started in California - continually trying when you know the site is a problem doesn't help as it just makes more traffic.

As you are in France if the download is coming from the US the storms in the Atlantic would also be a factor.

To all about buttons etc.

If you still have a version of Safari that has the activity window - you will see on this site's load that sometimes not all items make it even though you can navigate the screen. Some time out, some can't connect.

Did note when I tried the app store that you can't see what is loading or going on - so you may be getting the screen but not the actual underpinnings - load may have stopped or is not finished.

If you really want to take it to the top techs - keep saying "if you can't help me send me to someone who can"

Sometimes Top Techs will give out a generic answer - its on our side and we are taking care of it so please wait - because the majority of people may not understand the technical details - such as problems with power, cooling system, underground lines flooding somewhere, etc.

same problem on mac mini with snow leopard.

I wanted to download the mountain lion that I just bought.

but the download button just becomes grey and nothing happens.

none of the install button for other apps work either.

Erasing the partition and reinstalling snow leopard from disk didn't help, upgrading to 10.6.8 didn't help.

contacted customer support but haven't heard anything yet.

Had the same problem problem in Spain with an old iMac with Snow Leopard, but currently (18: 24h Madrid) works again.

I can already buy and download.

I have not done anything special. Just after several days everything returns to normal

App store is working again but if you try to download an app you paid for it will only give you the latest version. Which hosed me completely UNTIL I had a tech support guy tell me I can just move final cut, motion and compressor to my applications folder on my mac pro via a portable drive from my macbook pro. And just like that I'm now back in order. And in a final note.. if you have 10.6.8 on your system, run that until your system dies. it's the most stable OS they've made yet.

Do you realise you are replying to a post that is three years old?

Probably not, but I will chime in and say that App Store has been useless in Snow Leopard on my systems for a long time. Good thing I don't need it to work...