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Cannot add cards back to apple pay after restoring.

I had all my cards on apple pay until yesterday. But yesterday I thought to restore my phone as new and since after doing that I can't add any cards back to the apple pay. When I enter all the information, It says verifying and then displays a message that says "Card could not be added. Please try again later or contact the card issuer for more information."

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 13, 2014 10:40 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2017 3:13 PM

Sadly my Scotiabank Amex (Canada) is not working with that particular fix. I would give my provider the benefit of the doubt however in this case the rejection process seems to be happening at the very last moment when it *should* take. (After the terms and conditions are agreed to). All other compatible banking products work just fine. I just tried your method a third time and it just will not work. Fortunately I don't take these things too much to heart and am patient with new technologies :) thank you just the same. Your efforts are very much appreciated!

201 replies

Apr 22, 2017 5:09 PM in response to Knighstalker

I am having this problem too. Actually it's my wife's phone but it's my problem:) She has a 6s and have been using Apple Pay since it was available and have had no problems.


The last iOS update broke it. While my phone updated and had no issues hers updated and the cards that were in Apple Pay are gone.


When I go to renter then it just says could not add card There are only a debit and credit card and they worked fine until recently.


I've tried disabling passcode and then turning it back on. Also tried reset settings and no luck.


I'm just wondering if anyone has any ideas or I'm I just going to have to wait for a new update?


Thanks

Jun 22, 2017 12:35 PM in response to Roshanalex

Yep, I have the same problem with my 6s Plus. Incredibly frustrating as I am unable to use apple pay on my phone or my Apple Watch. Took it to the Apple store and went through the whole rigamarole of signing out, erasing, restoring, hooking to iTunes, wiping, restoring, signing out, removing touch ID blah blah blah. After an hour and a half I had to leave to pick my daughter up.


Clearly Apple knows what the issue really is and aren't telling people because this is major issue. I don't believe it's a problem with my iCloud account either because oddly I AM able to add cards to my iPad. But who the heck is bringing their iPad into stores?


Kind of getting sick of all the issues with my various apple devices. I own a Macbook Pro, Mac Pro (Work), iPad, iPhone and Apple Watch .You'd think Apple would care about supporting their loyal customers, apprently not.

Jun 29, 2017 1:33 PM in response to wwarwick72

Genius. Thank you!


Nobody could help me. Not visa. Not apple. Frustrating. The suggestions here well meaning bit not right. You. Red to be logged into apple Id a D you need a password set up to access wallet so those ideas were dumb.


Tried what you said and it makes total sense that the two parts of the apps were not talking to each other. It worked like a charm. Thank you thank you thanl you.

Cannot add cards back to apple pay after restoring.

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