I have a brand new (just bought it last night!) iPhone 6plus. I put it in my bag before I left my house this morning and it evidently called a friend of mine 6 times as I was driving! Glad she's an early riser, but it's still not a good thing. How do I make sure this doesn't continue to happen? I have a password set on my phone so I have no idea how it got beyond that.
iPhone 6 Plus
I just had this problem happen and I think it happened because of how I was holding the phone and because of where the phone icon was placed on the screen I accidently pushed the icon. Granted, the screen wasn't locked because I had just used my iPhone for something else, but I have moved my phone icon and also my camera icon (I can't tell you how many unexpected photos I've found) because I have hit that one too, to a different position to see if that helps. I bet it will!! Now I just have to get used to the new placement!
This should be an issue with the software. It happens to me every time with my 6s and I don't know how to prevent it happening again. Today it Booked a uber ride for me and I was charged $15 while I was driving to work. I knew it only when the uber driver called me. I have set a screen locking password and it automatically gets locked after 10 seconds of inactivity when I keep it on table for example but it never gets locked itself when I keep it in the pocket. I always have to lock it manually before I pocket it or else it will call/text someone at best or request a uber ride or transfer money at worst. I never had this issue when I was using the android phone and this is really annoying
Do you have a screen protection mounted onto the screen of your phone or a case around it? If yes, make sure that the proximity sensor is not covered. If it is, the screen will not got to sleep and the screen can easily be reactivated by anything touching it inside your bag.
Thanks for your quick response. However, I don't have anything that touches the front of my phone.
Interesting question. I had to look at my own phone to see how it could have happened but can't see how it could have dialled. Try resetting the phone. Press and hold the Home and Sleep/Wake buttons for 10 seconds or so until the Apple logo appears. You won't lose any data.
What are your settings for auto lock in Settings/General/Autolock? If longer than a minute, the phone could be still reactivated inside your bag after you finished a call, for example.
If the proximity sensor is on top of the screen. If partially covered by a film or part of a cover, it will not work correctly anymore, keeping your screen active even when making a call, for example.
This was at 6am and, believe me, I hadn't done anything to my phone other than to unplug it from the wall and put it in my bag! Just checked and the autolock setting is set to 1 minutes.
However, I will let my phone sit for a couple of minutes between unplugging it and putting it in my bag - just in case.
thanks for the idea.
You're welcome 🙂
Do you have Touch ID activated? If yes, you may activate the phone by pressing (and unlocking the screen with your fingerprint) the home button.
That works, if your thumb unlocks the phone 😁
I do have Touch ID activated but my hands were nowhere near the phone when it pocket dialed my always patient friend.
thanks.
I see no reasonable way the phone could self dial the same number several times by it simply being in your bag - even without a passcode.. I would take the phone back or have it examined at an Apple store. I think you have a hardware issue going on.
Edit: The only other thing that might cause it is static electricity from jostling around in the bag. That's really grasping at straws but who knows.
Thanks. That's a good idea. I'll check it out with an Apple store.
If it makes you feel better I have the same problem. I called my husband 9 times in about 15 minutes and I added two random letters to my contacts 13 times.
I broke down and bought a wallet case but it doesn't help much. It will even dial when it's in my coat pocket. It happened today again. My auto-lock is set for 1 minute. I've clicked the home button and tapped the phone to sleep using the button on the right side. Doesn't matter. Hard reset doesn't help.
That should not happen - have not had that happen to me in over 5 years and different iterations of the iPhone - you may want to consider getting it checked out
I'be also had iPhones since day one. I talked to a genius by phone and she had no idea why it was happening. Next stop: apple store...but after the holidays.
Thank you for your comment.
I have this problem too.
Looks like many people have it and no apple engineers have responded.
apple engineers,
what at is the work around for this design flaw?
How do I stop pocket dialing from my iPhone 6plus?
