Level 1

96 points

iPod classic not recognised by iTunes on Mac

I have an 80Gb iPod classic video. It has suddenly stopped being recognised by iTunes on my iMac. It IS recognised by the iMac though. iTunes does recognise my iPhone and iPad. I've restarted the Mac and reinstalled iTunes but no difference.

I tried erasing it from the Mac but when it restored, prompting a restore by iTunes then it's still not recognised.

I've plugged the iPod into a pc and iTunes recognised it...so I know it's not the iPod or the cable. iTunes on the pc restored the iPod but it's now blank and not being recognised by the Mac iTunes. I've run a diagnostic on the iPod HDD and it seems fine.

I'm confused as to what to do next...other than put all my music onto the laptop and sync it with that...but that seems unnecessary and drastic.

iMac, Mac OS X (10.6.8)

Posted on Dec 20, 2014 6:43 AM

30 replies

edskii79

Level 1

13 points

Dec 24, 2014 7:53 AM in response to Paul Brook

I have exactly the same problem with mine. Literally only just started happening. I can only imagine it was something to do with the 2 recent OS X updates, because before that, my iPod Classic was just fine. This would make sense with everything else that people are saying in this post. Very annoying. Please let me know if you find a fix, otherwise I guess we'll have to wait for the next OS X update. Cheers, ed.

GTR king

Level 1

9 points

Dec 27, 2014 7:28 AM in response to edskii79

I Have the same Problem Let's Hope they fix it as my iPod classic has all my music on it

Azendel

Level 1

0 points

Dec 30, 2014 9:22 AM in response to Paul Brook

I have the same problem. iPod is recognized by my computer, but not iTunes.

I've tried troubleshooting in a number ways, including restarting and resetting the ipod.

Dec 30, 2014 6:29 PM in response to Azendel

Same here - iPod 60GB recognized by Finder but not by iTunes 😟

Jan 7, 2015 11:24 PM in response to Paul Brook

Seems that the beta release last night has fixed the issue for me. Happy days

edskii79

Level 1

13 points

Jan 8, 2015 1:02 AM in response to big_pause

Same for me. Great stuff!

Jan 8, 2015 2:07 AM in response to edskii79

Same here. It seems the wait might have been worth it. All my iPods are syncing now.

Jan 8, 2015 3:16 AM in response to shadowrider

Ditto. Seems like we got there in the end! Thanks to everyone (inside and outside apple) who got this moving

Paul Brook Author

Level 1

96 points

Jan 8, 2015 12:54 PM in response to Paul Brook

Indeed folks. Looks like Apple sorted it 🙂

Jan 9, 2015 7:22 AM in response to Paul Brook

latest update from apple fixes it on my end as well, update freely!

bheater

Level 1

0 points

Jan 10, 2015 8:07 AM in response to xavierserranoa

Yeah! Great news. And a month's worth of podcasts to catch up on.

Jan 12, 2015 7:24 AM in response to GiuseppeVerdi

I have the same Problem with my iPod classic 160gb. I hope the next release for yosemite will solve the Problem. Mac recognizes the iPod, but iTunes does not recognizes my iPod.

Jan 12, 2015 7:27 AM in response to herwigfromwil

it should be resolved now just make sure your software is up to date. I have the same iPod and it is recognized now.

Jan 12, 2015 7:54 AM in response to xavierserranoa

thanks, l'll try to update my os X tonight

Apr 5, 2015 1:24 PM in response to shadowrider

Nothing worked for me. I have been to apple store and on with tech support and no one can fix it. its frustrating because I do not have all my music on my classic like i used to

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iPod classic not recognised by iTunes on Mac