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Level 1

11 points

HP Laserjet P1102w by USB "The disk you inserted is not readable by this computer"

My HP Laserjet P1102w used to work fine with OS X10.10. Then it started saying "The disk you inserted is not readable by this computer" whenever I switched it on, but the printer still worked. This morning it didn't. I uninstalled the printer, but can't re-install it - it isn't listed when I click "+". I have tried a different USB cable, and a different USB port - same message. The HP website does not provide a downloadable driver, as far as I can see. What do I do? (The wireless connection to the printer stopped working ages ago. The printer still works with our two PCs via USB.)

iMac, OS X Yosemite (10.10)

Posted on Dec 25, 2014 1:51 AM

Best reply

Jeff Karandjeff

Level 1

19 points

Posted on Jun 23, 2017 8:58 AM

I found that Sam Katz1 was correct that wifi had to be off for it to work with usb, but that even when the wifi light was off, I still saw the printer broadcasting on wifi and still I got the error when plugging in the usb cable.

What finally worked for me was a tip I found from 2011 ⚠ that to truly shut off wifi in such situations, "shut the printer down, hold the wireless and cancel buttons together and power the printer back on. Wait for all the lights to flash together and then let the buttons go."

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32 replies

sippog

Level 1

4 points

Jul 11, 2017 5:33 AM in response to Linc Davis

Unfortunately these measures don't solve the problem.

n.b. There is no clean permissions option available in El Capitan but a 3rd party application provides it - and it still doesn't work!

Aug 27, 2017 12:43 PM in response to ShlomiL

Hello Shlomil

I tried those steps, but when I came to 4th step, that hard drive keeps saying eject and does not let me click any of the options other than eject.

HP Laserjet P1102w by USB "The disk you inserted is not readable by this computer"