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iMessage and FaceTime show wrong number after SIM change

Hi.

Im writing because I need some help with my iPhone.

I have a Factory Unlocked iPhone 5 with iOS 8.0.2 that I regulary use with my local carrier. Last week I was on vacation outside my country and I used a local SIM with a local number (it worked fine). Yesterday I returned home and switched back to my regular SIM card and it seems there is a mess with the Phone number, iMessage and FaceTime.

Let me explain: When I inserted the SIM the phone recognized the phone number without the Country Code (Insted of showing: +Country Code & Phone number its showing + Phone Number). I setup the correct phone number at Settings -> Phone -> My Number (+Country Code & Phone Number). The phone works fine but iMessage and FaceTime are not working because the number is not correct.

I tried to change the number but its greyout (no option to select it). I also reseted the network settings and tried to take out and put in again the SIM but nothing seems to work.

I dont know how to fix this issue. I will appreciate any help.

Please let me know if you need any additional info.

Thank you.

iPhone 5, iOS 8, 8.0.2

Posted on Jan 6, 2015 8:21 AM

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Question marked as Best reply

Posted on Jan 6, 2015 8:23 AM

Turn off iMessage and FaceTime. Power the phone off, and back on again. Go into Settings and turn iMessage and FaceTime back on to see if they activate.

18 replies

iMessage and FaceTime show wrong number after SIM change

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