iPhone 6 Siri won't work, neither dictation!!

I don't know what's wrong, since 3 days i can't get siri to hear me, i press the home button to summon siri, the wave line moves a lot as if it was receiving a lot of noise and then goes off as if didn't recognize anything, i've tried everything, turning siri on/off, reseting phone, reseting settings, i've checked the discussions and there doesn't seem to be any solution to this.siri does work if i use the earphone set that came with the iphone, but clearly there's a problem, and 3 days ago worked just fine!!!

iPhone 6, iOS 8.1.2

Posted on Jan 7, 2015 1:32 PM

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69 replies

Sep 24, 2015 10:20 AM in response to judysings

Copying and pasting the standard Crapple advice is frustrating. Just for the record, I have personally tried every single one of those suggestions and SIri & Dictation still do NOT work. VERY VERY frustrating to say the least. If Apple spend half as much time fix stuff as they do promoting their releases we'd have this solved already. Update 9.0.1 didn't help the situation either. Getting ****** off and ready to switch back to an Android or other device.

Sep 24, 2015 10:30 AM in response to judysings

I can use google voice commands, record voice memos, and even hear what I record in my camera app. I have even downgraded to 8.4xx iOS just to see if I could get Dictation and Siri back (it worked). When upgrading to iOS 9 Siri and Dication stop working completely. We all spend a lot of money on a phone and this is what you do... copy and paste lame instructions into a message board?!


Admit there is a problem and assure your customers that you are working on a solution. You obviously know how to market so why don't you do a little damage control and inform your clients that you are at least aware of the problems. Good grief!

Sep 24, 2015 11:56 AM in response to judysings

Personally speaking, I have two devices: iPhone 6 and iPad mini Both are updated to iOS 9.0.1 now. The iPad mini has no dictation or siri issues. However, it's experiencing issues with Game Center. The iPhone 6, before the upgrade, had NO issues with dictation or Siri. Once upgraded to iOS 9 Siri and dictation completely stopped working. I immediate downgraded to iOS 8.4.x and Siri and dictation began to work flawlessly. Thinking that iOS 9.0.1 would fix the problem I upgraded again. Siri and dictation quit working again!


The answer you gave to help us solve our problem is standard operating proceedure. I have tired them all multiple times. However, none of the problems people are discussing here seem to be solved with this advice. It more and more appears to be a software issue. I'm convinced that the issues described with Siri and dictation are software update issues.

Oct 6, 2015 11:01 AM in response to shanusbohemus

sry sry even for me too it didnt fixed the problem . actually the customer care person told to me but it didnt fix that problem.


i went to the Apple care they said that there is some hardware issues so they said that they will replace the iphone.so i handover ed the phone. waiting for the new one


did you check that the mic was not working wen u put a call in speaker?

Oct 6, 2015 11:45 AM in response to pradeepthippu

iOS 9.0.2 did not fix the problem for me either. Apple Care never offered to send a new phone to me but did acknowledge it was a software issue for my iPhone 6. Microphone works on outward facing recordings, but not inward facing recording. Siri doesn't work (nor dictation), but yet Voice Control does. Confusing situation for sure. Patience is running out. 😟

Oct 6, 2015 11:55 AM in response to dumax8

OK, I think I have a pretty good idea of what's going on here: I've been having all the same issues...Voice Dictation WORKS, Voice Recordings WORK FINE. SIRI will not hear me. It's not a bluetooth problem, as it works fine with those devices/headsets.


I realized the other day that if I put the speaker REALLY close to my mouth, and almost YELL into the microphone (like, put your lips on your phone), Siri will start to catch some words, if not all of what I'm saying. It's almost as if there are two separate microphones, one being used exclusively for SIRI (not likely true, but makes my point).


It's a HARDWARE issue. That, or the gain is turned way down for the mic when Siri is activated.


iOS updates are not going to fix this problem.

Oct 6, 2015 12:16 PM in response to dumax8

Since updating my iPhone to iOS 9.0, I have the same issue.


"when i press the home button to summon siri, the wave line moves a lot as if it was receiving a lot of noise and then goes off as if didn't recognize anything"


If I speak, Siri responds. I initially thought that it was no longer working since Siri used to beep when I pushed the home button.


Howard

Nov 1, 2015 1:19 AM in response to dumax8

I have the same problem since IOS 9.1 Beta, I made a long research on this problem, there is no doubt now, it is a hardware problem in the front mic near to front camera, this mic is made to be used exclusively for Siri and dictation. (voice memo and calls, ..... etc, using the main mic in the bottom)


There are two solutions:

1- To change your iPhone:

a- To buy a new one.

b- replace your current one form apple store.]

2- Change the front camera and mic by your self (although it is risky, you might end up with more issues)


Hope this is helpful.


Hozayfa

Dec 27, 2015 8:10 AM in response to RedDecember

Okay...my Siri is working now.


There are multiple Siri issues being discussed in this thread and many of you would do well to read details.


RedDecember incorrectly asserts that they have same issue as Alex91s. I had the same issue as Alex91s. Siri hears and transcribes everything I say correctly, then says she will do what I say, then tells me she can't, a few moments later. You hear me interweb?! My mic works!! (Was really hard searching this problem out, everyone assumes Siri can't hear me...she can!!).


However, RedDecember mentioned seeing the "My Info" slot didn't have his info saved and after he reselected his info for "My Info" and then Siri worked for him. Darn if I didn't try the same thing out of desperation and it worked! Not sure why...


My situation- restored someone else's old 5s and then set up from my most recent back up. Both my back up and the 5s were 9.2 (latest as of this post). I tried hard resets, complete restore from new without a back up, toggled Siri on and off in about every conceivable combo....nothing worked until I reselected "My Info" in Siri's settings.


LIke I said, I don't get it, but I tried every f'ing thing and I'm no slouch with fixing iPhone software or hardware issues (shout out to the OG unlocking community!)


Just wanted to let y'all know what worked for me. 12-27-16

Jan 31, 2016 12:42 PM in response to sok777

I believed that there was a defect in the hardware with the front facing microphone, since voice memo and google's voice recognition worked while keyboard dictation,siri, and front facing videos did not work. (iPhone6 with iOS 9.2, update to 9.2.1 did not fix). However, when I reset all settings, they began working again (all 3 front microphone applications). I saved a device console log to submit to the developer Bug reporter, but apple can't even get that to work with Safari, so...


Anyway, aside from shaking what little faith I have left in apple, I would urge folks to try resetall settings before planning to take apart their phone.


M@

Feb 1, 2016 11:03 PM in response to one-hoop

Siri is definitely not working... All Mic Tests done, all mics work great.

I have 9.2.1 on my iPhone 6 and also on my iPad4 (no cell).

I didn't have Siri activated on the iPad but, after I noticed the Siri problems on the phone, I gave it a try...

I activated Siri and... it worked! Just untill the screen locked... after that Siri can't hear me on the iPad.

The language doesn't matter (US-english, UK-english, Italian, German,...) the line on the screen is simply flat....

Niether reset nor any other suggestion in the all threads helped... I guess we need to wait for an update...

Mar 22, 2016 5:04 AM in response to dumax8

I tried every fix I found online to no avail.


My dictation worked fine until a few weeks ago, had been working for more than a year on my iPhone 6. No idea what triggered the change.


My Dictation icon was not greyed out.

My front microphone definitely worked, I tested that with voice memo.

My Dictation was enabled under the Keyboard options.

Using a headset made no difference, didn't make it work.

I tried power off with dictation off then turning it back on. Resetting everything, etc. etc. Nothing worked. The only thing I hadn't done was restore from back up which seemed absurd.


Finally somewhere in one of these threads I read about simply turning Siri on. I checked under Siri in settings, it was off, so I turned it on. And now Dictation works fine.


Why this worked so long and stopped, I have no idea. I don't remember turning Siri off, I just don't use it. I had no clue that Siri was required for Dictation to work. But it finally works again.


I hope this helps someone because I was ready to stomp bunnies I was so frustrated trying to get this to work.

Mar 22, 2016 5:52 AM in response to dumax8

OK. Here's my experience. I had a difficulty getting dictation to work on my phone. I found when I added an emoji keyboard and Disney gif keyboard, then removed it, it had a negative effect on my dictation, and dictation just wouldn't work anymore. So what I did was, I added the Disney Gif keyboard back to my phone. Once I did that, dictation worked again. So whenever you're using keyboards and adding them to your phone, I guess you have to be careful because there's software issues with dictation.

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iPhone 6 Siri won't work, neither dictation!!

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