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iPhone 6 Siri won't work, neither dictation!!

I don't know what's wrong, since 3 days i can't get siri to hear me, i press the home button to summon siri, the wave line moves a lot as if it was receiving a lot of noise and then goes off as if didn't recognize anything, i've tried everything, turning siri on/off, reseting phone, reseting settings, i've checked the discussions and there doesn't seem to be any solution to this.siri does work if i use the earphone set that came with the iphone, but clearly there's a problem, and 3 days ago worked just fine!!!

iPhone 6, iOS 8.1.2

Posted on Jan 7, 2015 1:32 PM

Reply
69 replies

Aug 1, 2015 9:45 AM in response to CoolDad

I just fixed the problem after months of no Siri and no dictation.


I began to think it had something to do with headphones and Bluetooth. Mine would work with the Bluetooth connection in the car. Others reported it working with a headset microphone when plugged into the headphone jack.


I blew compressed air into the headphone jack and Siri was back immediately.

Aug 6, 2015 4:24 PM in response to dumax8

I'm having the same issues, both with iOS 8.4 and public beta of iOS 9.


I made a list so that everyone can check and see if they are indeed facing the same issue:


NOT WORKING:

*DICTATION

*SIRI

*FACETIME

*SPEAKERPHONE (Mic only)

*VIDEOS in 'selfie' MODE


WORKING:

*VIDEOS IN NORMAL MODE

*VOICE MEMOES

*NORMAL CALL

*APPS (i.e YOUTUBE etc.)

*VOICE CONTROL (when disabling Siri)

This issue is a nightmare, and for sure isn't related to a hardware problem, as many other uses of the Microphone are working just fine.

I personally tried to work with both iOS 8.4 and iOS 9 (until Public Beta 3) and couldn't solve it. Cleaning iPhone, restoring, resetting, disabling, enabling, blowing air, tapping on the phone - nothing helped so far.


Aug 8, 2015 6:41 PM in response to aopisa

So, the compressed air in the headphone jack was either a coincidence or a temporary fix. The problem returned shortly thereafter.


I installed iOS beta 9 today. Siri, dictation, etc. have now worked for several hours. Certainly the longest stretch of time since this problem developed. Although, Siri does not seem to hear or understand me as well as on my iPad. I have to speak more clearly, loudly and slowly and still it only catches what I am saying about 50% of the time.

Aug 12, 2015 5:04 PM in response to sok777

So I wanted to update since this is still such a problem for so many people. I had tried everything except going to the Apple store to fix this (I really didn't want to replace my phone). the speech dictation for texts and siri were not working, although phone calls, speaker phone, voice recorder, videos on both cameras, and regular nonsiri voice controls worked fine. This stopped working for me about a month ago and no iOS updates or anything fixed it. I happened to accidentally hit the voice dictation button the other day, and it worked!! Out of nowhere it just started working again without me having done ANYTHING. So I turned siri back on as well and it worked just fine too. So for me, it fixed itself if you can call it that. I have no idea what the real problem could be but I highly doubt it is a hardware problem. But if it is a software problem, I don't understand why it would work again with no update. I am also not at all versed In software or any of that kind of stuff. I just wanted to share my experience and give some people some hope that it may start working again.

Aug 29, 2015 1:23 PM in response to sok777

It would appear that this is the issue with my iPhone 5C, which suffered a significant shock when dropped a month or two ago despite having a Speck case. When it happened, the upper edge of the display panel had separated from the colored shell, so much so that light was coming out the top edge and upper corners. Phone still worked fine as far as I could tell at the time. I carefully pressed the display and shell back together, snapped the Speck case back in place, and carried on. The display however, protrudes at the upper end in so far as it can be pressed down/squeezed ever so slightly against the shell. More recently, Siri has altogether stopped working after a progressive degradation since the drop noted above. Siri works with other mics attached (e.g. headset or bluetooth). Siri will also work in the normal mode, but only when I squeeze down firmly on the display in one of the upper corners, suggesting that an electrical contact has become open-circuited. Of course, this defeats the purpose of "Hey Siri", but at least it confirms a hardware fault.

Sep 24, 2015 10:20 AM in response to judysings

Copying and pasting the standard Crapple advice is frustrating. Just for the record, I have personally tried every single one of those suggestions and SIri & Dictation still do NOT work. VERY VERY frustrating to say the least. If Apple spend half as much time fix stuff as they do promoting their releases we'd have this solved already. Update 9.0.1 didn't help the situation either. Getting ****** off and ready to switch back to an Android or other device.

Sep 24, 2015 10:30 AM in response to judysings

I can use google voice commands, record voice memos, and even hear what I record in my camera app. I have even downgraded to 8.4xx iOS just to see if I could get Dictation and Siri back (it worked). When upgrading to iOS 9 Siri and Dication stop working completely. We all spend a lot of money on a phone and this is what you do... copy and paste lame instructions into a message board?!


Admit there is a problem and assure your customers that you are working on a solution. You obviously know how to market so why don't you do a little damage control and inform your clients that you are at least aware of the problems. Good grief!

Sep 24, 2015 11:56 AM in response to judysings

Personally speaking, I have two devices: iPhone 6 and iPad mini Both are updated to iOS 9.0.1 now. The iPad mini has no dictation or siri issues. However, it's experiencing issues with Game Center. The iPhone 6, before the upgrade, had NO issues with dictation or Siri. Once upgraded to iOS 9 Siri and dictation completely stopped working. I immediate downgraded to iOS 8.4.x and Siri and dictation began to work flawlessly. Thinking that iOS 9.0.1 would fix the problem I upgraded again. Siri and dictation quit working again!


The answer you gave to help us solve our problem is standard operating proceedure. I have tired them all multiple times. However, none of the problems people are discussing here seem to be solved with this advice. It more and more appears to be a software issue. I'm convinced that the issues described with Siri and dictation are software update issues.

Oct 6, 2015 11:01 AM in response to shanusbohemus

sry sry even for me too it didnt fixed the problem . actually the customer care person told to me but it didnt fix that problem.


i went to the Apple care they said that there is some hardware issues so they said that they will replace the iphone.so i handover ed the phone. waiting for the new one


did you check that the mic was not working wen u put a call in speaker?

Oct 6, 2015 11:45 AM in response to pradeepthippu

iOS 9.0.2 did not fix the problem for me either. Apple Care never offered to send a new phone to me but did acknowledge it was a software issue for my iPhone 6. Microphone works on outward facing recordings, but not inward facing recording. Siri doesn't work (nor dictation), but yet Voice Control does. Confusing situation for sure. Patience is running out. 😟

iPhone 6 Siri won't work, neither dictation!!

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