System time (Clock) changes on iPhone 5c
Hi everybody,
a friend recently encounters a very strange problem with his iPhone 5c. Without any reason, the clock time on the phone changes. Not full-hours-wise (like a wrong time zone) but apparently completely arbitrary - the clock then displays completely wrong times. Sometimes the clock continues running from that wrong time, sometimes it remains static for a while on a particular time. This is of course a real pain, particularly if the iPhone should be used as an alarm clock...
The phenomenon is completely independent from the "set automatically" setting in "date & time" - it even occurs if the time was set manually. It is also independent from the phone being logged into a Wifi network or if it's just online in a mobile network. It has also nothing to do with synchronizing with a PC that has a wrong system time (this appears to be the most frequently cited comment in this issue).
Sometimes it helps for a couple of minutes if "set automatically" in "date & time" is switched off and on again. Sometimes! ;-) And even if it helps and the time gets set correctly, it only takes a couple of minutes and the clock show a wrong time again.
We have tried all kinds of stuff to solve the problem: Stop all running apps (in case on of it has gone bonkers). Switch the phone off and on again. Switch flight mode off and on. Switch Wifi off and on. Switch mobile data off and on. Let the battery run completely empty, then recharge and switch the phone on again. All to no avail... The last desperate try (which I really hoped would be successful) was a hard reset (set back to factory settings via cable and iTunes and then replay the last backup). The time was ok after that - but just for a few minutes, then it changed again...
Has anybody any idea of what this strange behavior could be all about? Anybody had a similar problem? Anybody with a genius (sic!) solution? Or at least a hint what else we could try?!
Oh yes, the phone runs iOS 8.1.2 and is about 15 months old - bought directly at German Telekom.
Any help is greatly appreciated!!!
Best regards,
TCF
iPhone 5c, iOS 8.1.2