Etrecheck scan - items listed as 'killed'

Hi 😕


Here's an extract from a recent Etrecheck scan - should this be of any cause for concern?


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.sbd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

14 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.installd.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] org.cups.cupsd.plist

15 processes killed due to memory pressure

iMac, OS X Yosemite (10.10.1), +MS Windows 7 on personal laptop

Posted on Jan 17, 2015 3:08 AM

Reply
63 replies

Jan 17, 2015 4:19 PM in response to Linc Davis

Unless you can provide official copyright or patent on your methods, and direct infringements, such as they are, plagariize is a pretty harsh accusation to make.

At least Etresoft's program provides useful data at a glance versus your methods that produces a long, lengthy and pedantic "piano roll" of data that most of us here really don't want our spend volunteered time plowing through for answers.

If this is really bothersome for you, why don't you simply leave these forums and find other Mac related forums to continue to impart your considerable Mac knowledge to instead of constantly belittling others who welcome other users methods and help by providing such trouble shooting tools that aren't costing anyone anything and are provided and developed by others at no to other users cost and NO profit to themselves.

Drop the attitude! Enough is enough, already!

And for the record, I know plenty about Macs, Mr.Davis, but I won't be spending much more of my lifetime continuing to reach for the top of this support communities' reputation pyramid.

Jan 18, 2015 12:24 PM in response to Linc Davis

I have emailed the developer and provided him with a link to this thread.


Before initially liaising with him by email some weeks ago, I did my best to 'check him out' so to speak. He has satisfied Apple that a number of his products are suitable for distribution from the Apple 'App' store. You may find them here:- http://www.etresoft.com/ Click on an icon and it will notify you in the top right-hand corner!


Have YOU constructed any helpful Apps which are similarly available from the App store, Linc? If so, please provide the relevant name(s) of YOUR App(s).

Jan 19, 2015 9:55 AM in response to HunterBD

The item you found on the clipboard was the screen shot. It should have been automatically saved to the desktop (the default location) as the .png file you sent to dropbox.com. From there, you can just drag/drop it into a reply here. A green box will appear as you're dragging an image in to show where it will be placed.


Like this:


User uploaded file


Let go of the mouse, and the forums will upload and place the image:


User uploaded file

Jan 22, 2015 7:06 AM in response to HunterBD

This is what I said .... "That's something I just don't know .......... unless it's Dropbox itself!

Yes, I did see that earlier, but I'd never heard of an app named Dropbox until I ran across it just a few minutes ago. I thought you were referring to the Drop Box folder that's in every user account.


Yes, the blue links do work, but once you stop Dropbox from redirecting your screen shots to the clipboard, you'll be able to just post them directly in the forums. Much easier. Your latest post has two spots where some sort of image is likely supposed to be displayed, but both are just showing a spinning wait icon.


User uploaded file

Jan 22, 2015 8:18 AM in response to Kurt Lang

This sure is a lengthy learning experience, Kurt - THANK YOU FOR YOUR PATIENCE! 😁


I re-read some things and clicked on a link you had provided earlier - I was whisked off to here:- https://www.dropbox.com/en/help/1964


As a consequence, I have now found the 'preferences' to which you referred!


I adjusted matters - and using your previously described method DID save a screenshot to the desktop! AND dragged it here! 🙂User uploaded file

WHOOPEE! 😎

Jan 23, 2015 1:45 AM in response to etresoft

Hi there. I'm having the same problem with a VERY SLOW running Macbook Pro. I ran the EtreCheck (below). I've had the comp for about 2 years and it ran ok at the start, but started slowing down a lot within the first 6 months or so. It was still bearable. I upgraded to Yosemite in October which I can't say helped matters much but it had been very slow before already.

It lags when doing pretty much any task... opening from sleep takes a long time. Performing simple tasks lags, regardless of the applications i'm in. Certainly finder is very slow. I haven't tried too many things as I'm not very well-versed technically but running disk utility and repairing permissions seems to help very temporarily. I'm aware that I could upgrade my ram from 4 to 8GB (or maybe even 16GB) but I don't run any large applications (iPhoto is the biggest one probably) so I doubt the lack of RAM could be the only problem, especially since it was running so slow even before Yosemite.


DEVICE DETAILS:

Device: Macbook Pro 13" (mid 2012)

2.5 GHz Intel i5

4GB RAM

Running Yosemite 10.10.1


When I check Activity Monitor (during very laggy moments) it shows using a lot of the RAM but not a ton of pressure.

User uploaded file

User uploaded file



I had read a couple of posts where people had similar problems and others suggested they run an EtreCheck and upload the report. In some cases members were able to identify problems, so i ran that just in case. It's below.


I'd really appreciate any help you can offer.

Thanks!

EtreCheck version: 2.1.6 (109)

Report generated January 23, 2015 at 12:52:31 AM PST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 200


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: one day 7:14:0


Disk Information: ℹ️

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (287.40 GB free)

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

9 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

8 processes killed due to memory pressure


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[running] com.fitbit.galileod.plist [Support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

Google Chrome Application (/Applications/Google Chrome.app)

Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)


Internet Plug-ins: ℹ️

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.257 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

20% installd

7% WindowServer

5% com.apple.WebKit.Networking

2% Safari

2% hidd


Top Processes by Memory: ℹ️

159 MB installd

120 MB mds_stores

107 MB com.apple.WebKit.WebContent

69 MB Finder

64 MB soagent


Virtual Memory Information: ℹ️

57 MB Free RAM

1.65 GB Active RAM

1.59 GB Inactive RAM

749 MB Wired RAM

15.14 GB Page-ins

385 MB Page-outs


Diagnostics Information: ℹ️

Jan 21, 2015, 05:41:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-01-21-174141_[reda cted].crash

Jan 21, 2015, 05:39:12 PM Self test - passed

Jan 26, 2015 2:51 AM in response to Kurt Lang

Hello again, Kurt


Sadly, I only have one friend who has an Apple machine, but he's nearly 90 and has no interest whatsoever in how it works!


Work colleagues are a thing of the past - I've been retired now for well over fifteen years! 😉


You may be interested to read THIS thread I started https://discussions.apple.com/thread/6795704


Could you please advise on one other thing?


I'd like to place one of my own pictures as an Avatar (where mine shows a cat) - can you point me in the right direction please? TIA


Btw, can you read my email address if you hover over that cat - or does it, like yours, say 'private'?


User uploaded file

Jan 18, 2015 12:15 PM in response to HunterBD

Those red entries are a side effect of new behaviour in Yosemite. Before Yosemite, under low memory conditions, the system would swap the memory used by inactive processes to disk. For certain system processes, Yosemite will instead just kill them. In theory, the new method in Yosemite should result in a faster system because it isn't swapping to disk as much. In practice, more people are complaining about slowdowns in Yosemite than they did with previous OS versions - or at least it seems that way to me.


In one way, I like this new behaviour because it allows EtreCheck to show problems that have occurred in the past, but are not actively happening. Before Yosemite, we had to look at the page outs value to see if the system had been running out of RAM. Whether or not someone has adequate RAM depends on the software they use. Photoshop, for example, is very greedy about memory. These "killed" processes are not evidence that there is anything wrong with the system. That is the way it is supposed to work. What is wrong is that such EtreCheck reports come from people who are complaining about slowness with Yosemite that they had never experienced before. It is the slowness that is the problem, not the red "killed" entries.


It is leading me to believe that 4 GB RAM may be inadequate for Yosemite. Otherwise, people's machines would be running better under Yosemite and they wouldn't have started posting all of these EtreCheck reports with these "killed" processes.


The most important thing to remember about EtreCheck is that it should be accompanied by a good description of the problem you are experiencing. It should also not be abbreviated in any way. Any particular entries in "red" may not have any meaning. EtreCheck is designed to provide a snapshot of your entire system. I am not particularly happy about the way people focus on the "red" entries. They are almost never the problem, just symptoms. In most cases, entries in green are the ones causing the problem. If anyone has any suggestions about a better way to approach this, I would love to hear it. At the the red gets people worried enough to ask about it. Then, other people here on Apple Support Communities can read the report and identify any real problem if they exist.


In your case, I see no major problems. My biggest concern would be SMC Fan Control. OS X generally doesn't need help from any "memory clean", "clean up", or antivirus tools. Anyone installing one of those tools is likely to make the machine run worse, not better. SMCFanControl does fall into that category. The "red" entries will slowly go away on their own as processes are automatically restarted on demand. If you are experiencing a specific problem, then start a new thread about that problem and include an EtreCheck report to provide basic information about your system. That report might also include some "green" items like "clean up" or antivirus software that are most likely the cause of any such problem.

Jan 17, 2015 1:56 PM in response to HunterBD

Please describe the problem, if you have one, in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.

The many "failed" or "killed" warnings that etrecheck sometimes spews are not a reason to reinstall the OS.

The better your description of the problem, the better the chance of a solution.

For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Jan 17, 2015 3:10 PM in response to MichelPM

Hi - thank you for responding! 🙂


I've restarted my machine in Safe Mode and then again in normal mode. When I do this, all 'red entries' are eradicated. Once I've used the machine for a little while, and check again, the red entries are back again. As requested, though, here is the most recent scan for your perusal - comments welcome!


EtreCheck version: 2.1.6 (109)

Report generated 17 January 2015 23:02:01 GMT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.


Hardware Information: ℹ️

iMac (24-inch, Early 2008) (Verified)

iMac - model: iMac8,1

1 3.06 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce 8800 GS - VRAM: 512 MB

iMac 1920 x 1200


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 0:57:39


Disk Information: ℹ️

WDC WD1002FAEX-00Z3A0 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (822.58 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Firewire Information: ℹ️

WD My Book 1112 800mbit - 800mbit max

EFI (disk1s1) <not mounted> : 210 MB

My Book (disk1s2) /Volumes/My Book : 2.00 TB (1.64 TB free)


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]


User Login Items: ℹ️

smcFanControl Application (/Users/[redacted]/Documents/Old Downloaded 'STUFF' 22 Feb 2014/Downloads/smcfancontrol_2_4/smcFanControl.app)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Skype Application Hidden (/Applications/Skype.app)

Dropbox Application Hidden (/Applications/Dropbox.app)

Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

Google+ Auto Backup Application (/Applications/Google+ Auto Backup.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

OVSHelper: Version: 1.1 [Support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]

DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0

googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

EPPEX Plugin: Version: 10.0 [Support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.4 [Support]

Google Earth Web Plug-in: Version: 7.1 [Support]


Safari Extensions: ℹ️

TrafficLight [Installed]

DuckDuckGo [Installed]

WOT [Installed]


3rd Party Preference Panes: ℹ️

Flash Player [Support]

Flip4Mac WMV [Support]

Java [Support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 176.77 GB

Destinations:

My Book [Local]

Total size: 2.00 TB

Total number of backups: 54

Oldest backup: 2014-11-02 12:52:49 +0000

Last backup: 2015-01-17 22:25:04 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 176.77 GB X 3)


Top Processes by CPU: ℹ️

4% WindowServer

0% AppleSpell

0% askpermissiond


Top Processes by Memory: ℹ️

206 MB com.apple.WebKit.WebContent

168 MB Safari

159 MB Skype

99 MB Google Chrome

86 MB Finder


Virtual Memory Information: ℹ️

104 MB Free RAM

1.69 GB Active RAM

1.61 GB Inactive RAM

685 MB Wired RAM

2.74 GB Page-ins

2 MB Page-outs


Diagnostics Information: ℹ️

Jan 17, 2015, 10:05:00 PM Self test - passed

Jan 17, 2015, 10:19:57 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-17-101957_[ redacted].cpu_resource.diag [Details]

Jan 17, 2015, 12:10:26 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-17-001026_[ redacted].cpu_resource.diag [Details]

Jan 15, 2015, 01:12:28 PM /Library/Logs/DiagnosticReports/discoveryd_2015-01-15-131228_[redacted].crash

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Etrecheck scan - items listed as 'killed'

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