Etrecheck scan - items listed as 'killed'

HunterBD wrote:

Well, I'm just an everyday USER - I don't give advice to other folk here!

That's one of the problems that EtreCheck is designed to fix. 🙂

There are no "qualifications" required to contribute to Apple Support Communities. If you are a user of Apple's products and have some expertise in some area, then there is almost always someone else who may know less. Why not help them if you can? Nobody knows everything about all products. Some people only answer questions about iPhones and other people only answer questions about Final Cut Pro, for example. I think everyone has some specific area of expertise where they could help someone else. One of the barriers to that is finding out basic information about the other person's machine. Do they have enough RAM to run Final Cut Pro? Does their machine even support Handoff? Is their hard drive failing? Can they upgrade their RAM? These are the kinds of basic information that EtreCheck is designed to easily answer so you can provide faster, more accurate help to someone else.

EtreCheck was designed specifically to help people who are answering questions here on Apple Support Communities. That is why it rarely provides specific information except in the most obvious cases like low RAM or a failing hard drive. In most cases, the "red" entries are simply there to encourage someone to ask about them and engage with some other community member who can help them identify and correct the actual problem.

From Linc's perspective, EtreCheck does generate really dismal results - because it helps people he considers unqualified help other people solve problems with their Apple products. As far as plagiarism is concerned, EtreCheck is open source and anyone is welcome to review the source code to see if there are any similarities between EtreCheck and any of Linc's scripts.

Perhaps other folk will benefit from this thread!

That is indeed the entire idea behind marking a post Solved. If someone does have a similar question and finds a solved topic on the same subject, the resolution is right at the top with the original question. Then they don't have to wade through (sometimes) very long threads to find the answer.

Your btmail link is showing up blank in both Safari and Firefox, so I'm not sure what it is you're trying to show us. If you can see it on your end, press Command+Shift+4 and drag a marquee around just what's necessary. A screen shot image will be saved to the desktop. You can then drag and drop that image into a reply here.

So you're getting automatic emails from Apple that look like this:

But when you click on the live link, view the full discussion, it's not going anywhere. Is that correct?

So why does that not work for ME?!!! 😕

Do you mean why do the links not work, or why you cannot find your screen shots?

If the latter, the OS is saving them somewhere. The question is where, if not on the desktop? You can use Terminal to set the location back to the desktop. Open Terminal and copy/paste this line into the app:

defaults write com.apple.screencapture location ~/Desktop

It may ask for your admin account password. Type it in and press Enter.

Then this one.

killall SystemUIServer

Close Terminal.

If you mean why aren't email links jumping you to your browser and loading the page, that I can't answer as easily. When you hover over the link in the email, does it show the URL it's supposed to bring you to?

That at least shows the problem is a preference in your user account. So it's nothing that can be fixed by reinstalling the OS. Since you've already set the screen shot destination to the desktop, I can't tell you what's redirecting them to the clipboard. Do you have a third party app installed, such as those that allow multiple clipboards?

Not all that surprising, and does again confirm a preference in your normal account is causing screen shots to go to the clipboard instead of as a file. Safe Mode only allows certain fonts and OS functions to run. Everything else is turned off, including any personal OS behavioral changes in the user preferences.

I'm just not sure which preference file would hold the setting which causes screen shots to go to the clipboard.

You could check to see that the screen shots are going where intended by using OnyX. Download the Yosemite version and launch the app. You'll be pestered by a few screens on the first launch. If you don't want the app to do the two drive check functions, you can turn those off in its preferences.

With OnyX up, click the Parameters heading. Towards the bottom, you'll see a choice for what file type screen shots are saved as (PNG by default), and where they go to. The path should be:

/Users/your_user_account/Desktop

Which is the same as ~/Desktop in the command you tried earlier. If it's not pointing to your user account desktop, click the Select button and change it.