Chris CA wrote:
Log into iCloud.com on your computer using your AppleID & password, Select FindMyiPhone, select your device and turn off FindMyiPhone.
But that's not one of the choices, which may be the source of lemonfemme's confusion on how to turn off Find My iPhone and erase the device.
From a web browser, the choices are limited to:
- Play Sound
- Lost Mode
- Erase iPhone
Normally the correct choice would be "Erase iPhone", but in this case if there is no internet communication with the iPhone due to a hardware problem, the process may not even start. They can try it and perhaps that will eliminate the iCloud account/ data for the iPhone, but it won't erase the iPhone itself (but they can do that from the computer, assuming Find My iPhone can be turned off in this particular case). Quite the conundrum ...