iPOD Touch 2nd Generation A1288 will not Restore/Reset
I have an iPOD Touch 2nd Generation A1288 that has gone into disabled mode. The Apple instructions for putting my device into recovery mode are not working and I have a new computer that has never connected/synced with this iPOD before :-( . iTunes just keeps telling me it can't connect to the ipod because I need to type my password into my ipod. IPOD screen still just says disabled. I have tried to get it into restore mode so many times that the "power off slider" won't appear on screen anymore when I hold down the sleep/wake button. The screen just goes black. When I press the home button the disabled screen pops up again. Do I need to take my iPOD to an apple store? The iPOD is named with my name and I have my ID to show the iPOD is mine so will they help me at the store? I have been researching for hours it seems and I just can't find further help on restoration/reset. Side note: was my daughters old iPOD and she does not remember what the password is. Ugh... teenagers! thanks ahead of time.
iPod touch, OS X Mountain Lion (10.8.5), A1228 8GB