My phone is coming unglued due to heat generated since upgrading to ios8

Hi, my iphone 5 is coming unglued due to heat generated since upgrading to ios8. The screen is detaching from the body of the phone. I've started the process of having the phone repaired via Apples 'Express Replacement Service' but it looks like the bill could be close to £300. Should I be paying for a repair caused by Apples software?

iPhone 5, iOS 8

Posted on Jan 30, 2015 8:03 AM

19 replies

petermac87

Level 5

7,453 points

Jan 31, 2015 10:50 AM in response to TJBUSMC1973

Sorry, I was shaking my head so much I responded to the wrong post!!! 🙂

Cheers

Pete

Jan 31, 2015 10:51 AM in response to petermac87

No worries. 😁

Taxi1000 Author

Level 1

0 points

Feb 17, 2015 5:02 AM in response to Taxi1000

Problem now resolved. Phone replaced and cost of repair refunded. Thanks Apple.

petermac87

Level 5

7,453 points

Feb 17, 2015 11:27 AM in response to Taxi1000

Wonderful. You are welcome for the advice. Don't forget to mark the thread as answered.

Pete

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone is coming unglued due to heat generated since upgrading to ios8