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I cannot open links in text messages on my IPhone6. Is there a fix for this problem.

Lately I have not been able to open any link in text messages I receive on my IPhone6. I can open these same links on my Mini IPad just not on my IPhone. What should I do to correct this problem. Thanks.

iPhone 6, iOS 8.1.3

Posted on Feb 13, 2015 3:32 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2015 10:49 AM

Hey Brett. I finally got around to trying all your suggestions for opening links in text messages, and I still can't.


I erased everything on my IPhone 6, and then set it up at as new phone storing my info from ICloud. Same problem still exists.


Do you have anymore ideas? I can open an address link, and it takes me to Google Maps, but still can't open up a link in a message.


Any more advice/suggestions will be appreciated. Thanks. 🙂

12 replies
Question marked as Top-ranking reply

Apr 8, 2015 10:49 AM in response to Brett L

Hey Brett. I finally got around to trying all your suggestions for opening links in text messages, and I still can't.


I erased everything on my IPhone 6, and then set it up at as new phone storing my info from ICloud. Same problem still exists.


Do you have anymore ideas? I can open an address link, and it takes me to Google Maps, but still can't open up a link in a message.


Any more advice/suggestions will be appreciated. Thanks. 🙂

Feb 15, 2015 11:18 AM in response to College1Fan

Hi College1Fan,


If you are having issues with your iPhone not being able to open web links from text messages, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPhone -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPhone as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best,


Brett L

Mar 28, 2016 3:43 PM in response to Apple Follower

Also having this problem after the 9.3 iOS update.

Tried hard reboot.

Tried Settings->Safari->Clear history and web site data.

Tried Settings->Safari->Javascript and turned Javascript off.

Tried Settings->Messages Turn iMessages off and then back on.

Tried another hard reboot.

Checked Settings->General->Restrictions and that was off.

iPhone 6.

iOS version 9.3


This was working before update.

Any information would be appreciated.

Dec 31, 2017 7:40 AM in response to College1Fan

Hello. I understand this thread is from a couple of years ago but I am having the issue now I will try closing all my apps. With regards to your comment about Google applications on an iPhone I believe that is where the problem lies for all of the issues that come up on an iPhone such as not being able to follow links in text messages.


The workaround there is of course to cut and paste the link into a web browser but that’s a pain in the *** and it wastes time. Another issue I’m having with my phone 6 is the microphone no longer works unless I have a hands-free device plugged in. The microphone will work for Siri and other functions that require Use of a mic on the phone but only if I have a headset plugged in that also doubles as a hands-free device. I believe all of the problems started when I installed the Google app Gmail app and Google Chrome. I’m currently voice texting this message using earbuds with a microphone. The vet said rest assured; all of the typos are because of the voice recognition Software on my iPhone 6 is not good and which pales in comparison to the voice recognition the Google uses in its apps.

I cannot open links in text messages on my IPhone6. Is there a fix for this problem.

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