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I have purchased an ex-corporate ipad air. it has come locked to the previous users ID. The purchase is from a reputable auctioneer of which receipts can be produced. How can i process the unlocking/deactivation of the previous apple ID.

I have purchased an ex-corporate ipad air. it has come locked to the previous users ID. The purchase is from a reputable auctioneer of which receipts can be produced. How can i process the unlocking/deactivation of the previous apple ID.

Posted on Feb 19, 2015 8:03 PM

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I have purchased an ex-corporate ipad air. it has come locked to the previous users ID. The purchase is from a reputable auctioneer of which receipts can be produced. How can i process the unlocking/deactivation of the previous apple ID.

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