Very slow loading on apple TV with high speed internet ?

i have the 4, high-speed internet. hard reset with Siri Remote didn’t work, unplug and plug back in didn’t work.

BUT!!!

I played the movie "preview"...then went to play the actual movie. Worked this time, hope it works next time...and I hope it works for you!

While I appreciate all the "reboot" advise has there been a formal response from Apple? i really am beginning to regret investing in both the Apple TV 4 and Films on I-Tunes. Netflix streams seamlessly and yet I have to wait and wait for anything in I-Tunes.

Same story with my 4G.

Wifi speed is 30 Mbps.

Same speed with Ethernet.

istumbler/netstumbleer are not available for Apple TV.

Any other network report apps?

in general, it's very disappointing stuff... I am an Apple fan, but this product looks like a disaster...

Hi. To check other networks, you can use the Apple AirPort Utility app on iPhone or iPad. Be sure to enable WiFi scan in Settings before using. For Android devices, Netgear Genie Analytics is a non-obnoxious app that does the job. Watch for nearby networks on the same channel and try to change yours to avoid them.

I recently had a similar problem with my apple TV with downloads taking over 6 hrs! Resets and restores did not work for me. After much troubleshooting with apple support the cause of my problem was found to be internet boosters I had added to increase wifi reception as my router was some distance away. Once I removed these boosters downloads were only minutes instead of hours! Just thought I would mention this as it may be a solution for other people having similar problems.

I sure do have ATV. 2 in fact. My home network works fantastic with all devices and apps with the exception of iTunes on ATV, iPhone and iPad. It's baffling why iTunes cannot stream movies through those devises. Even in SD format.

Thanks!

I have the new Apple TV 4K, and have it set at 1080p. When ever I try to see a trailer in the apple movies app, the streaming looks worse than 420p and then starts to slow and stops. My internet is no problem. I have 300 Mbps download and 10 Mbps upload.

This is apple's fault. (this also happened with my second generation Apple TV)

Is this occuring at specific times?

Have you verified your connection via speedtest.net ?

Make sure DNS is set to auto (settings - general - network)

If on wifi try Ethernet

Same here. 200+ hours to stream a movie I bought months ago. No help from Apple support. Wondering how wide spread it is.

See above. It's not widespread, and issues that arise of this nature will typically be network related.

I been having the same issue and tried to reset my Apple TV and only a few movies and shows will play and the others don't.

Are they showing an error? Buffering? Have you done any troubleshooting?

It says loading and after a while it says movie will play in over 10 hours. I called my internet company and told me everything is ok?

You need to troubleshoot

Is this occuring at specific times?

Have you verified your connection via speedtest.net ?

Make sure DNS is set to auto (settings - general - network)

If on wifi try Ethernet

Speedtest.net was service used.

AppleTV connected both wired and wireless.