Picture Included. Mid 2012 13 inch Macbook Pro green/purple lines on screen. Freezes. Sometimes 3 beeps.

Hi Jerinv06,

From your description of the issue along with the photo, it appears that your MacBook Pro is suffering from a kernel panic, causing the unexpected restart. This information coupled with the photo indicates there is likely a hardware issue with your computer. If you'd like to obtain service for the MacBook Pro, please see the information in the article below.

Apple - Support - Service Answer Center

Have a great weekend,

Alex H.

I am having the EXACT same situation. I took it to the apple store a few days ago and the guy at the "genius" bar couldn't figure out what was wrong with it. It's not my hard drive or RAM (which I have replaced several times). He offered to have me pay for them to take my computer to the apple repair place so they could figure out what is wrong with it which would cost $250. I am having the exact same problem as you and I'm not paying $250 for them to find out a problem before they charge me additionally. Still have no solution though. Sorry. I'm out of warranty :/ I have a 2012 mid-year MBP and have had it for about a year and a half. If you find a solution, please let me know.

I was at an Apple store this weekend and saw two MBP's at the genius bar with the same problem. I didn't ask the owners questions or stick around to see the solution, but the screens certainly caught my attention. Good luck with that.

Glad to see I'm not the only one having these issue. I suspect something's wrong with the heat management system. My brother and I both got Macbook Pros when we went to college. They worked fine for about 6 months then they both started developed this issue. Eventually when the issue got bad enough I took it into a registered Apple repair place and they repaired it under warranty, by replacing the entire logic board. Now almost a year later I'm getting the same problem again. I really don't want to have to replace it out of warranty. Come on Apple a laptop should last at least 2 years.

I'm having the same issue with my mid 2012 13 inch MBP. Apple Hardware test detects no issues, software update didn't fix it, even replaced my RAM but nothing. I'm so torn deciding whether or not to bring it in and pay for them to fix it... almost feels like I should just get a less expensive laptop that isn't made by Apple. I second your hope that eventually they'll offer to cover the cost like they did with the 2011 ones... my $1,200 laptop should last more than two years- especially considering I've never dropped it or gotten it wet, and have always had it protected by a good quality case. Seems like everyone complaining about this issue has the same model too, worth looking into how Apple was convinced to introduce their last "recovery program".

This SAME EXACT problem keeps happening to me. I have the mid-2012 model as well. Some days the screen will freeze and then I get the three beeps. No one is giving me a sufficient answer. My computer is essentially unusable and I use it for my business.

****LONG TERM SOLUTION*****.

Hi everyone. I also am having these exact problems. Just for everyone's benefit, here are links to all other threads I can find with people who are also experiencing the same problems. It seems to me this is a fault that is present in many Mid 2012 macbook pros.

Macbook Pro screen glitches, 3 beeps, NOT THE RAM

Field of vertical lines all over Macbook Pro screen? (+ freezes, beeps)

Macbook Pro purple lines on screen?

Macbook Pro display glitches and laptop freezes

Re: Screen froze, purple lines, three beeps. Help!

I have a Mid 2012 MacBook pro and experience all of the same issues as described on all of these threads.

• laptop will randomly freeze
• glitches then appear on the screen, mouse stops moving, keyboard is unresponsive
• the laptop then shuts down and won't turn on again
• it then starts beeping 3 times while the screen remains black. I have to hold down the power button to stop the beeping
• sometimes, after the screen freezing and glitching, it will restart
• some days it will only happen once, other days it will literally happen 6 or 7 times
• can happen while watching videos, just browsing on safari or it can happen while still on my home screen. It is completely random.
• I have run system diagnostics, i have wiped the laptop and reinstalled the Operating system, I have brought it to an apple technician who didn't know what is wrong with it. I have wasted hours on the phone to apple support who have just said its out of warranty and they can't cover the costs even though I have told them that this seems to be a manufacturers fault.

The bottom line is, I bought this MB just over two years and spent a lot of money on it, I have taken perfect care of it, never dropped it or spilled anything on it and it is always kept in a protective bag. It therefore is completely unacceptable that I should be experiencing these issues with one of the most highly regarded brands around. It's not good enough and we should not have to incur costs to repair these faulty laptops.

***SO, THE LONG TERM SOLUTION***

I went to the genius bar today and had a chat with a very helpful individual who told me that apple will not recall or release a 'repro' on a line of products based on what people say on forums. Apple will only cover the costs and accept fault if they see that there is enough people experiencing the same issues on the same line of products. She said that we need to go to http://www.apple.com/feedback/ and fill out tis feedback form. If enough peole do it, Apple will see that this indeed is a fault with 2012 MacBooks!

This means they will cover the cost of people who are experiencing these problems!

I know it's not an immediate solution, but it seems to be the only way Apple will realise and hopefully the, accept the fault.

Has anyone that have this problem found that connecting to a third party monitor is also causing this? After the last update, I cannot connect my Macbook to my external monitor using a display port to Dvi cable which I had been using since I purchased the laptop in 2012.

This is completely ridiculous that this has been happening to so many people, I have been searching for months for a solution and this is the first thread where I have found some solid proof that this isn't a rare case for these MacBooks. Im out of warranty and am also in college so I can't afford to take it to the genius bar to have it "fixed" and cannot afford to purchase a new Macbook. Plus as a computer science major I absolutely need a laptop especially during the school year. I thought when I paid as much as I did that I would be getting a premium laptop that wouldn't fail me so soon but so far this whole experience is proving me wrong.

I wanted to check in here as I am starting to have the same issue. I personally have modded my computer so I know Apple will immediately fault me for that. I have upgraded my Ram and installed a data doubler with a SSD drives.

I will say though, everything was fine until I downloaded Yosemite. Once that came into play everything has been whacky. Anyone else? I also see that there have been over 930 people who viewed this thread so I'm sure it's not just us. I left feedback on Apple feedback so hopefully we see a solution soon.

By the way! Have you all seen this? It looks like it was an issue with another GPU model.

https://www.apple.com/support/macbookpro-videoissues/

I have experienced the exact same issues for the last two weeks.

I sent my MacBook to be repaired at the authorized retailer in Israel. They replaced the screen, which did not resolve the problem!

Is there any other way of making Apple more aware of this problem? So far im finding that its getting more and more frequent now and its to the point where i can almost barely use my macbook