IOS 8.2 update caused my iMessage to stop working

I have got iMessage and Facetime activated on my phone number in iOS 8.2.... Finally!

Thanks to the Apple Support representative, who helped me fix this annoying issue. I guess it was not so complex after all - just the same steps (which i did before) but now they were done in a particular order. She also checked the iMessage activation server status and there were no issues with it.

Here is what we did to solve the issue:

1. Signed out of Apple ID in both iMessage and Facetime.

2. Turned Off Message and Facetime.

3. Reset All Settings

4. Once back up, turned on Wifi.

5. Turned on iMessage (making sure MMS and SMS options were on).

iMessage got activated instantly on my phone number. Next, I signed in using my Apple ID and the email IDs were now activated on iMessage.

6. Turned on Facetime.

Facetime got activated instantly on my phone number. Next, I signed in using my Apple ID and the email IDs were now activated on Facetime.

All good!

Hope it helps others who are facing activation issues!

BTW: My iCloud ID and Apple ID are the same.

Hi Suddha

Looks like all solutions are working now - might be a timing issue - perhaps Apple fixed whatever was the issue and the last thing we all tried makes us think that is the solution. In any case - happy iMessaging & Facetime to everyone. Until the next issue - adios.

Amit

try restoring your 8.2 back - should work now - else you can always go back to 8.1.3

now it works!

finally after the ticket was submitted hours later we get activation failed, try again.... And IT WORKS!!

both mine and my wife's imessages!!!

Aw c'mon!

Upgraded to 8.2 again. Same issues with all text messages as before. Restoring back to 8.1.3 again....for the third time.

try again the update to 8.2 and wait a bit (24h), and/Or call /chat Apple (if it is an update issue it's free of charge).

both mine and my wife's now just work.

Hi legenblob,

Could you let us know when this issue has been solved for you? Yours is the feedback I'm waiting for before I update to 8.2 - all the others seem to be out of the woods now, probably because of some behind-the-scenes magic trick from Apple, but I'd like to be sure :-)

I guess to be fair, maybe I didn't wait long enough. When I upgraded and restored my backup I immediately went to messages where it hung up for about 30 seconds before opening. When it did, it went to only the last message in the chain. Then clicked on another and it went to a "send new message" screen. Just as before and exactly how Dundee_DD described his problem.

Maybe iMessage and FaceTime hadn't been activated yet? I didn't have time to wait. It was either restore to 8.1.3 at that time or risk having my old problem until getting back to work the next day. The thing is when I have gone back to 8.1.3 each time, there was no lag or activation waiting period.

I probably will just wait until another update and live with the "1" on my settings icon!

Facing the same issue with my 5s that I bought a couple of weeks ago. I'm really ****** off with the fact that how this inbuilt features are pushed to live without being untested!😮 This kind of misses are simply unacceptable.

Hi, I was having the same issue after updating to iOS 8.2. iMessage was stuck on Waiting for Activation.

What worked for me was that I had 3 addresses active under send and receive option in iMessage, namely my mobile number, my apple id email and my personal email id. I removed the personal email id from the addresses, turned iMessage off and then on and everything got sorted out instantly. Both Face Time and iMessage are active now. Added back the personal email id once iMessage activation was successful. Hope this helps.

I had no luck with resetting networks, resetting everything, airplane mode, etc... My iMessage was't working, could receive texts from non iPhones but no iPhones mssg's, couldn't send ANY texts, and periodically couldn't make phone calls.

I followed Ludo2000's post and it worked, just downgraded back to 8.1.3. All is fine again.

I was confused (when on the ipsw.me website) to if I had a GSM phone or a CDMA phone.. they had the same model # (1533). So, I just took a chance and downloaded the GSM one. I'm with Rogers in Canada if that helps anyone. I attached Ludo2000's post below...

Ludo2000Mar 12, 2015 4:11 PM Re: IOS 8.2 update caused my iMessage to stop working
Re: IOS 8.2 update caused my iMessage to stop workingin response to Mike2854

Everyone you don't need to restore your device to downgrade follow this video it's not the right versions but it's the same process. Just download the file from ipsw.me select your device and iOS 8.1.3 but make sure it has a green tick if it has a red x then you're too late when downloaded in iTunes connect your device back it up when back up is finished hold Option (Mac) Shift (Windows) while holding Option/Shift click update a little window will pop up select that file you downloaded and click open then a window will pop up saying iTunes will update your iPhone to iOS 8.1.3 and verify the update with Apple. click update and this will actually downgrade your device without losing any personal data. http://https://m.youtube.com/watch?v=sWHCRNBY8fA

Glad I could help, just for the future the files have names such as iPhone5,3 iPhone5,4 if you plug your iPhone into iTunes and where it say serial number click that until you see product type come up and that will says what model your iPhone is like iPhone 5,4 and you would download that file.

Legendblob you didn't actually have to restore you device you actually hold shift (windows) option (Mac) and click update choose the file and it downgrades your device without deleting anything.

Thanks! I did that the second time, and maybe in a minute for a third. I tried Restore the first time to the backup just after the 8.2 was added. But of course the "8.2" data wouldn't work with 8.1.3.

Anyway, as far my luck with the update, I once again did the update and followed everyone's little tricks and suggestions within this loop. Still stuck on messages, whether iMessage or others. It really seems as my phone is getting hung up on downloading all the messages in each chain I click. Loads some of the previous ones every five or so minutes then gets stuck again. That's why I gave it the weekend to try to load them all. Problem is, once I leave that chain, eventually it goes back to the beginning again and repeats the process. 8.1.3 goes back pretty far, then asks to load older messages which it does with no problem.

I think I'll send my phone in to Apple for them to look at. Bought this 128 Gig 6 Plus in November and I would think paying $599 for a phone, it would do what it's supposed to do.

Hey,

Did you ever get 8.2 to work? My problem is exactly how you described what you were going through. I've tried again after everyone said the issue was fixed to no avail.