storage issues iphone 6

HI i have try remove my whatsapp

some of my storage are come back

however still got some missing?

any idea?

I have the same problem. However, mine is a 16GB iPhone 6s Plus with abt 1GB of memory left before i upgraded to Version 2.12.14. After the update, the same problem started. It went down to 0 bytes and couldn't open Whatsapp at all. So I started deleting a few videos and pictures here and there to get back a few hundred MB. By sending one or two Whatsapp messages, it immediately went down to 0 bytes. Killed the app, shutdown phone and still 0 bytes. Deleted all my songs. Got back 2GB. After awhile, that was gone too. Before it went down to 0 bytes again, I backed-up the chats to icloud, delete Whatsapp, shutdown fon and got back my 4GB. Installed Whatsapp again and restored chats. Memory went down to 2GB and shortly after that, it was 0 bytes again!! Deleted whatever useless apps I had and that only got me a few miserable hundred MB. After awhile that was gone too. And now i am back at 0 bytes and can't do a **** thing about it!! Version 2.12.14 ***** big time!!!

Seems the only thing working right now is deleting WhatsApp and wait for an update addressing the problem...

I agree that is the Whatsapp application causing the issue, yesterday morning I had 113 MB of storage left, caled apple and they told me to transfer my picutres so I did, freed up 2.3GB and went to sleep woke up to 210MB of storage.

Now after uninstalling whatsapp not only I recovered the 2.3GB but I recovered 6.9GB, so whatsapp was "eating up" more than I thought, I also couldn't do a back-up of my convos, but no worries there, as I delete most my conversations anyways, re-installed whatsapp and the count went to 6.8GB which makes sense since the app is about 700 n some Mb. But really!!! 6.9Gb of data released just from Whatsapp, either whatsapp and/orapple need to get in line with their integrations. Just wanted to share the Whatsapp uninstall/install does WORK!!! Let everyone who has an iphone among friends and family know of the issue and even if it wasn't ophoone this could be a multi-plattform issue.

Have a great day.

I´m having the same Issue, I clean the longest conversation in whatsapp groups, and then I restarted and I got immediately 1.5 GB of memory and I was able to use whats without erasing other apps neither photos.

I have found a temporary solution (that works so far) without having to remove whatsapp or restore your phone.

On whatsapp go into the settings and hit the 'storage' button. After it takes a few moments to optimise whatsapp my memory (missing 2.8gb) came back.

Not sure if this is going to last because the memory has already dropped to 2.6gb but at least I can see all my free memory now. If the problem persists I am going to backup whatsapp chats to icloud and delete/restore the App.

Hope this helps. Alex.

A new whatsapp update is available which cures this problem. i updated and then hard reset and the memory is slowly coming back

Good news guys!!

The whatsapp update is here and it seems like things r getting back to normal

Congrats all for getting ur phones back! 🙂

This worked like a charm. I had to refresh it twice and woosh got my 30gb back. However, now that the update it here. I think its gonna remain fine 🙂

SOLVED!!!

After weeks (maybe months) dealing with this issue (everything: deleting photos and music, hard reset, full restore, deleting heavy apps…), today my phone has a lot of space available. The cause of the problem, as some of you pointed, was WhatsApp, but if you deleted it and reinstall it, the problem won't disappear. Today I got an update of the app (version 2.12.15) that in the update description recognizes and solves the issue. Here you got two screenshots:

The first bullet in the description says: "Solves an issue that caused sudden close of the app and AN ERROR THA CAUSED AN INCREASE IN THE MEMORY USE OF SOME PHONES".

As you can see, the new version number for the app is 2.12.15.

Sorry for my poor English grammar and spelling…

Hope this helped you!

Whatsapp update fixed the issue but I still have a HUGE difference between used used storage and what shows on manage storage. According to my count I should have at least 25GB free but I only have 3GB since the update.

can someone tell me what to do to fix this?

Same for me. Updated WhatsApp but still missing 18 GB (Setting says 32 GB are in use and it should be only 14 GB).
Does anyone has a solution?

I do not, nor ever had whatsapp on my phone.

I am having the same problem. Please help.

Seriously, everyday more and more space disappears, I am almost completely out of space and have done nothing on the phone but delete more. What is going on?!?

The problem is still there. I have Updated WhatsApp but still dealing with missing storage.

I have Iphone 6 with 64GB.

The Iphone is telling me i am using 55GB, but actually I am using only 13 GB.

I move to using Iphone 8 month ago.

I am very disappointed from this behavior 😟