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My Iphone 6 says my storage is now full. It was at 10.3 GB but with no additional apps downloaded it has jumped to 12.2GB, and even after deleting photos and videos it remains at 12.2GB now. There seems to be something else taking up space but its not listed in the manage storage list.
Anyone know what might be causing my memory to be full?
iPhone 6, iOS 8.1.3
Most of us who faced this problem got it solved by updating the latest Whataspp Version 2.12.15. However, just by updating the app will do u no good unless u reset ur iphone.
After updating it, kill Whatsapp. If you do not know how to, press the Home button twice and slide up Whatsapp. Therefter, press the Home button again to return to the menu. Next, press the Sleep/Standby button and Home button for about 10 seconds until you see the Apple logo appear. Let go off the buttons and wait for the screen to turn dark. Press the Sleep/Standby button again and ur iphone will start up. Wait awhile and then check your memory again. It took mine a few minutes to recover all the lost space.
Hope this works.
No, this will not work for me because I have never had whatsapp on this phone, nor did I even know what that was until I read this thread. whatsapp is NOT a factor in this situation, yet my symptoms are the same as yours. Please advise.
Same here.
Updated WhatsApp, reset iPhone, still missing 16 GB. WhatsApp is NOT a factor indeed.
I have the same problem, is anybody know what to do?!?!?
does anyone actually know what to do? How have you all resolved this issue because being able to use my iPhone to do basic things like take pictures is getting really annoying. Is it a software issue or what? Any help would really be appreciated! 🙂
hi i just wanna share with you about how to fix the storage. okay first, make you that you already done with icloud backup on your iphone. For me the most important to backup are camera, whatsapp, contacts, notes, etc. Second, plug your cable into your laptop and then open itunes and click your iphone, then click restore at the top on right if not mistaken. It may takes about 2-3 hours. Third, open itunes again, and click restore icloud at the bottom. Hope its useful for you!
after i removed the whatsapp, everything back to normal at the beggining of Mar. But now, the issues comes again. anyone can help.
When this problem will get fixed?
I move whatsapp, I have been upgrade to the new version today.
Still it look like there are 44.5 GB !!!! for documents&data, but there are no such documents and data.
I have this iphone only 10 month. I move to use Iphone because it should be more stable
Unfortunately it is NOT.
hi i just wanna share with you about how to fix the storage. okay first, make you that you already done with icloud backup on your iphone. For me the most important to backup are camera, whatsapp, contacts, notes, etc. Second, plug your cable into your laptop and then open itunes and click your iphone, then click restore at the top on right if not mistaken. It may takes about 2-3 hours. Third, open itunes again, and click restore icloud at the bottom. Hope its useful for you!
Apple/Mac is INCREDIBLY frustrating! My old iPhone 4 had 250+ photos/videos..200 hundred songs until I got a storage full message. With my "improved" iPhone 6 I have NO music and 43 photos..and Already got a 'Storage Full' message! I'm not even going to go into the MacBook issues. God, I wish I NEVER changed from PC. Apple *****! No where to complain. They never respond in the 'Support Communities."
Hi Joe, Thanks much. This worked like a charm on my 6s. I did have to restore and my phone was reloaded from back up and my available storage is now 48G. Much better than the 7G that it was.
Cheers
Wally
But do you noticed that the storage also will keep to decrease 100MB, 100MB everyday?
Hey I've run the recovery mode through itunes, updated everything, deleted what'sapp... still down to barely any memory... My 16GB Iphone 6S plus shows a possible available available memory of just under 12GB and even after getting down to 0 songs and just over 500mb of photos and videos, still only 787MB of available memory... however, in iTunes, it says my phone has nearly 6GB of available memory... help please!
Really glad to hear I am not the only one who is having this issues. I just went from a 5 to a 6. Same amount of storage on both. I want my 5 back. I have half the amount of apps, hardly any photos, and my disk space is full. This is ridiculous to pay this much for a phone and it not work. I am going to ask to get a 5. I work from my phone and it is preventing me from working.
I have tried everything Apple has suggested, and nothing has changed the amount of storage. My 5 has 33GB available. My 6 has 1.9GB. And again, my 6 has less than half of what is on my 5.
I am having this issue and have never had "whatsapp" on my phone. I did a restore and am up to 5.8g available now but it was 7 then dropped down to 5.8 in a matter of minutes.
storage issues iphone 6
