I installed the iOS 8.2 update and Safari will not work at all. If I tap a bookmark, it just freezes. If I manually enter a search term or a url it doesn't respond at all. I read about some other (not the same) issues with Safari and the common advice was to restore from an iCloud backup, which I have done, to no avail. Anyone else having the same issue? Anyone else able to RESOLVE the same issue, and if so, HOW??
iPhone 6 Plus, iOS 8.2
I can confirm this bug on iPhone 6, but not iPad Air. And no, neither resetting Safari or restoring OS helps. Yikes.
Thank you! Sorry to hear that you're having the problem but happy that mine isn't an isolated deal. Hearing that others are having the same issue seems to increase the likelihood that a fix will come sooner than later.
Now the problem has spread to the iPad as well!! Is this contagious??! 😕
I also tried the DNS server trick from one of the other threads. No luck.
Have you tried this procedure?
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
Ugh. And yes, I found the same thread re: DNS fix yesterday. The only other thread I could find with what seemed to be the same problem. Tried the suggested solution and had as much luck as you did.
Thank you. Just tried it. Unfortunately, no luck. Thanks for the suggestion though!
It is not a widespread problem - I've updated both my iPhone and iPad and not having problems with Safari at all. You've cleared your browsing history and cookies? Reset network settings?
I did both. But again, thank you for the suggestions. I've just resorted to installing Chrome. I thought it would be as a stop-gap until a fix/patch comes, but I'm starting to really like Chrome!
Same issue here. iPhone 5c. In order to use Safari I had to downgrade to 8.1.3. Same symptoms. It was odd though in that every now and then it would work. No resetting or clearing of the history or restarting seemed to help, it would just randomly work. Most of the time it was a brick. I hope this affects enough people so that Apple will pay attention to it.
Do this and it should be back up and running.
1. Backup your iphone to itunes.
2. Then unplug the iphone from the computer and turn off your iphone
3. Hold the home button (while the iphone is off) and plug the iphone back to the computer
4. Restore the iphone using itunes via recovery mode (this will install a fresh set of firmware on your iphone)
5. Put your files back on your iphone and that will work
Hey, that sounds specific and crazy enough to work! I'll try it as soon as I get home and report back. Thanks!
Bummer. The Safari issue remains. Concern now that the issue might be with the phone itself? Thanks though. Good to now know how to do a restore in recovery mode.
It seems to me something else is going on here. I'm going to stick with 8.1.3 for now.
That sounds like a very good call. Wish I had done the same. No idea why I was so quick to upgrade. Only discernible difference I can see is an app for a watch in which I have zero interest. Oh, and my internet browser no longer works.
Safari still works on my 4S which I have kept for work purposes -- could it be the 64-bit executable??
App developer Steve T-S experienced this same issue. He hazarded an upgrade to 8.3 beta, which did not work initially -- but Safari started working again after the downgrade to 8.2! The plot thickens 😕
Alas for me the restoration process was too long and painful -- once was enough...
Safari no longer works after iOS 8.2 update.
