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After login the iTunes Connect, the site show empty page.

Specs:

Model Name: MacBook Air

Model Identifier: MacBookAir5,2

Processor Name: Intel Core i5

Processor Speed: 1.8 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 4 GB

Boot ROM Version: MBA51.00EF.B02

SMC Version (system): 2.5f9


System Version: OS X 10.10.2 (14C1510)


Problem:

After i login the iTunes Connect, the site show empty page.

I tried closed the Safari and open again, also reboot my macbook, still facing the same issue. Also tried using Firefox, same issue encounter.

Please advise.

MacBook Air (13-inch Mid 2012), OS X Yosemite (10.10.2)

Posted on Mar 12, 2015 10:25 PM

Reply
34 replies

Jul 29, 2015 7:31 PM in response to maverickfromsingapore

Same problem - based in Austin, TX, using a MacBook Pro, latest OS and Safari, etc. with no updates pending. Completely clear cache and history. Valid iTunes developer account etc.


Navigated to iTunes Connect - login elements showed, tried to login appeared to succeed but shown a blank page.


Clicking refresh flashed up a grey line on the page for a second (the border under the navigation?), but then returned to a blank screen.


Inspecting the page shows the source is there, but there are two errors blocking content from succeeding amid the CSS warnings. Possibly a server which iTunes Connect relies on is down?


[Warning] Unexpected CSS token: : (itc_global.css, line 3415)

[Warning] Unexpected CSS token: : (itc_global.css, line 3427)

[Warning] Unexpected CSS token: : (itc_global.css, line 3484)

[Warning] Unexpected CSS token: : (itc_global.css, line 5403)

[Warning] Unexpected CSS token: : (itc_global.css, line 5417)

[Warning] Unexpected CSS token: : (itc_global.css, line 5913)

[Warning] Unexpected CSS token: : (itc_global.css, line 5929)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7735)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7737)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7823)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7825)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7836)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7838)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7849)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7851)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7902)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 7904)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8175)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8177)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8186)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8188)

[Warning] Unexpected CSS token: : (itc_global.css, line 8318)

[Warning] Unexpected CSS token: : (itc_global.css, line 8330)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8363)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8365)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8386)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8388)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8532)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8534)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8599)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8601)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8616)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8618)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8628)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8630)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8641)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8643)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8650)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8652)

[Warning] Unexpected CSS token: : (itc_global.css, line 8692)

[Warning] Unexpected CSS token: : (itc_global.css, line 8704)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8727)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8729)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8791)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 8793)

[Warning] Unexpected CSS token: : (itc_global.css, line 8816)

[Warning] Unexpected CSS token: : (itc_global.css, line 8828)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 9119)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 9121)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 9152)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 9154)

[Warning] Unexpected CSS token: : (itc_global.css, line 10606)

[Warning] Invalid CSS property declaration at: * (itc_global.css, line 12329)

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (ref, line 0)

[Error] TypeError: null is not an object (evaluating 'refDataRaw.data')

getGlobalPath (ng, line 74)

global code (requireJsMain, line 17)

After login the iTunes Connect, the site show empty page.

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