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Cannot send emails from contacts

Cannot send emails directly from my contact, have to use mail app..

iPad Air 2 WiFi, Cellular, iOS 8.1.2

Posted on Mar 14, 2015 6:15 PM

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52 replies

Mar 15, 2015 1:48 PM in response to ChrisJ4203

That is some excellent work Chris. I was not able to duplicate that behavior and obviously could not figure out what the heck was going on. I'm glad that the OP saw your response before trying a restore.


I also start my emails from either the built in mail app or the Xfinity Connect app that I use for my main email account. I may have never seen that behavior the way that I create emails.


Great job, thanks for information. I will send feedback as well.

Mar 16, 2015 8:14 AM in response to ChrisJ4203

Not sure what is going on here or when it may have started, as I always create my email by typing a name into the To: section and select from a list rather than going from the Contacts app as the OP is reporting. But I've been able to duplicate the behavior.


I just tried to duplicate the behaviour on my iPad 2, iOS 8.1.3 but couldn't (I never had to force close the mail app to activate the send button no matter how many times I went back & forth between contacts & mail) so not sure what is going on as the original poster is running 8.1.2 andChrisJ4203 is running iOS 8.2. Strange not to have the issue on iOS 8.1.3 but then this just goes to show there may be more than one factor contributing to this behaviour.

Mar 16, 2015 2:48 PM in response to jazcan

So you are saying that you went into Contacts, selected an email address from a contact, then sent a mail. Went back into Contacts a second time, either the same contact or a different one, selected an email address from within the contact and when the blank mail message came up, after typing in the Subject, your Send button was active?

Mar 16, 2015 6:09 PM in response to ckuan

The other poster has not returned, and hasn't confirmed that they exactly duplicated what was done. I'm not positive from what they posted that it was exactly duplicated. Thanks for the support. Again, it really isn't a problem for me, but the OP said it is her Dad that makes mail selections that way, and that is what brought the problem to light.

Cannot send emails from contacts

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