apl* iTunes.com/bill on bank statement
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
No we can't, you know that we are just fellow users.
If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support
and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support
contact the card issuer
Apple is not answering you on here. We don’t know.
Billing explained:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
https://support.apple.com/en-us/HT201382
Before you contact Apple to request a refund for a charge you don't recognize,
Hello Jacqueline ,
Apple does not read these posts.
So we do not know
You can start with check your purchase history or look in your Apple ID emails for the receipts. The charges are not hidden from you.
Then read this in it’s entirety:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
https://support.apple.com/en-us/HT201382
Check with your bank or credit card company to see if you really were charged twice, sometimes an authorization hold will appear in a banking app as a payment although it is later released before the actual request for payment is made. If you were double charged use the https://reportaproblem.apple.com/ page to request a refund.
tt2
All iTunes bills are emailed to you! Look in your Apple ID email account. If you can’t find them, do a search “your receipt from Apple”. Sometimes they are grouped together into one receipt or charge
and check your purchase history
You should be receiving receipts in your Apple ID email account. Subject line to search if you can’t find them: “ your receipt from Apple”. Look there and it will tell you what’s it’s for.
Get help with billing
These are user forums, we are fellow users, you are not talking to iTunes Support nor Apple on here - no-one on here is going to call you.
See : See your purchase history in the App Store or iTunes Store - Apple Support
And : View, change, or cancel your subscriptions - Apple Support
See Change or remove your Apple ID payment information - Apple Support. Some cards might not be acceptable. If you're having trouble making a change following the advice there try the Payment & Shipping area of https://appleid.apple.com/account/manage.
tt2
This is a user to user support forum. No one here has charged you for anything. If you have an issue with a recent purchase visit https://reportaproblem.apple.com/. If you've mislaid previous purchases see Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.
tt2
You could have just reviewed your purchases, and then reported problems with any that didn't look right, as described in this Apple support link-->If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support.
You could have just reviewed your purchases-->See your purchase history for the App Store or iTunes Store - Apple Support
You could also have reported a problem as described in this link-->https://reportaproblem.apple.com.
Or requested a refund as described in this link-->Request a refund for an App Store or iTunes Store purchase - Apple Support.
Or Contacted iTunes Store support as described in this link-->iTunes Store - Contact Us - Official Apple Support
But instead by reporting a fraudulent charge (which probably wasn't fraudulent, just a misunderstanding) you have now been banned from the iTunes store. Good move.
Why do you think that its4udo would know why you have charges on your iTunes?
This is a user-to-user technical support forum. We don't know who you are, and we can't see your account. But you can check what they are by reviewing your purchase history-->See your purchase history for the App Store or iTunes Store - Apple Support
shaleeah wrote:
Hi I have a charge for 34.24 that I didn’t authorize
The person you responded to, Its4udo, has no idea what the charge is for and has no way of finding out. Neither does anyone else in this user-to-user forum. We don't know who you are, and don't have access to your account. However, YOU can easily find out by looking at your purchase history. The instructions are in this link-->See your purchase history for the App Store or iTunes Store - Apple Support
BTW, this information has been posted over 100 times in the 158 page thread you posted to. You could have found the answer by reading some of it before posting a question.
See Change or remove your Apple ID payment information - Apple Support. Some cards might not be acceptable. If you're having trouble making a change following the advice there try the Payment & Shipping area of https://appleid.apple.com/account/manage.
tt2
apl* iTunes.com/bill on bank statement