Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
I have a charge on my Sams Club MasterCard? Reference No.554328630005E7G2B in the amount of $29.99? Would like to know for what and how I can cancel.
Thank you.
Donna C. Hartsfield
840-459-6492 - Cell
We are fellow users, we can't cancel anything. Does the purchase show on your iTunes account's purchase history ? If not could it be a temporary store holding charge ? If not contact the card issuer. If it does show on your account's purchase history and you didn't do it, change the account's password (if you haven't already done so) and contact iTunes Support. If you do know how to do any of the above see previous replies
You already know that we are just fellow users, that these are user-to-user forums, and that we haven't charged you for anything. Have you looked at your account's purchase history ? And, if applicable, family share members accounts purchase histories ? If it shows there you will know what it's for ; if it doesn't show, and if it's not a temporary store holding charge, have you contacted your card issuer about it ?
Don't post your phone number, you already know that you are only talking to fellow users on these forums and not iTunes Support nor Apple, nobody on here (or nobody associated with Apple / iTunes) will phone you.
If you've looked at your account(s) purchase history, and if applicable family share members accounts purchase histories, and it doesn't show, and if it's not a temporary store holding charge, you should contact the card issuer - iTunes Support can only potentially help with charges on your iTunes account(s).
please contact me about this charge
Read previous replies, fellow users on these user-to-user forums are not going to know what you've bought, and we are not going to contact you. My reply immediately above yours tells you how to view an account's purchase history and how to see if you have any auto-renewing subscriptions on an account
Do you have a question about them ? Have you looked at your iTunes account's purchase history ? And, if applicable, family share member accounts purchase histories ? Or could they be temporary store holding charges ?
Hi there, i noticed that the last couple months i have been charged $12.99 a month and i don't even know what the charge is for. To my knowledge i never subscribed to anything? I've only ever used my account to purchase music and i haven't even purchased any music in quite some time. i would like to know what I'm being charged for, and cancel it, as well as be refunned for these undesired charges please. Thank you!
Look at your account's purchase history, that will tell you what you've bought - and, if applicable, look at family share members accounts purchase histories in case it's on one of their accounts. If you don't know how to view your purchase history read the reply immediately above yours
Hey my name is Jashunda and I download Hexatech on June 1 and it said unsubscribe by June 7 if u didn't want to be charge 11.99 a month so I got a friend to unsubscribe and delete the app nd it still charge me 11.99 so I would like for you refunded my money back on my account please.
<Personal Information Edited by Host>
Read previous replies, fellow users on these user-to-user forums can't potentially refund you, you would have to contact iTunes Support (assuming that your friend did log into your account and unsubscribe at least 24 hours prior to its auto-renewal ; just deleting an app does not stop its subscription)
We are fellow users, we won't know what you've bought. Have you looked at your account's purchase history and, if applicable, family share members accounts purchase histories ? If you don't know how to look at your purchase history see previous replies
u need to cancel this
We are fellow users, nobody on here can potentially cancel anything for you.
Have you looked at your account's purchase history ? And, if applicable, family share members accounts purchase histories ? If you don't know to view your purchase history read previous replies on this thread - they also tell you what to do if a purchase does or doesn't show on it
Are your referring to your iTunes account's purchase history, or credit card statemeant ? My iTunes accout's purchase history shows all purchases on that account, including those over the last few days, as does the 'report a problem' site. If you think that things are missing on yours contact iTunes Support
We are fellow users, we won't know what it's for. If you look at previous replies you will find links with instructions on how to try and identify what it's for, and what to do if you don't recognise it
Take the itunes music off .y visa bill off my credit card I have 2,of the. ITunes music being charged please take them off fast or I will.call .my bank and let them know that you are frod people it's on .y first premier bank for 1299 and 999
apl* iTunes.com/bill on bank statement
