apl* iTunes.com/bill on bank statement

2017-06-20 9:04 GMT+07:00 Apple Support Communities Updates <

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*tsing2011

<https://discussions.apple.com/profile/tsing2011?ac_cid=tw123456>* has

posted in the iTunes Store community.

ITUNES.COM/BILL unknown payment

<https://discussions.apple.com/thread/6895247?answerId=31891505022#31891505022&ac_cid=tw123456#31891505>

I went to that post, it didn't help ???

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I good afternoon ,I'm Carlos Fernandez I like to cancel my subscription of my magazine, I not sure if this is my account number: 2469216717010043802 I want to cancel please thank you : Attn: Carlos Fernandez

We are fellow users, we obviously won't know. Have you looked at your account(s purchase history, and any other account linked to the card ? If you read previous replies you will find instructions on what to do

This charge was on my cc. for $29.99? What is it for?? Beth Steucek

Transaction DateThursday, 6/29/2017

Posted Date

Friday, 6/30/2017

Details

Music

Appears on your statement as: APL* ITUNES.COM/BILL 866-712-7753 CA 95014

My card is being charged by iTunes I had no idea what was going on but it won't let me download apps I do not wish to have my card charged for anything I am furious about this please can someone fix this .

please can someone fix this

The only person who can fix it is you, we are fellow users and obviously have no access to your account. Have you read previous replies and looked at your, and if applicable family members, accounts purchase histories ? And checked those accounts for subscriptions ?

it won't let me download apps

Why won't it ? What happens when you try to download them ? If you are getting an error message what does it say ?

Me han cobrado a mi tarjeta un monto de 7.99$ por una aplicación de música que no utilizo. Y el mes pasado me cobraron 9.99$ por una aplicación de iTunes que no utilizo tampoco. Quiero el reintegro del dinero por favor

Try reading replies before posting - if you had bothered to do so you would know that we are fellow users, that these are user-to-user forums and not iTunes Support nor Apple, and that therefore nobody on here is taking money from you and that nobody on here can 're-fund' you. Previous replies tell you what to do

Does it show on your iTunes account's purchase history ? Or, if applicable, a family share member's account's purchase history ? If it shows on your account, change the account's password if you haven't already done so, stop the subscription from auto-renewing if you haven't already done so, and contact iTunes Support : http://reportaproblem.apple.com

If it doesn't show on your accounts contact the card issuer.

And ? Have you looked at your iTunes accounts purchase histories or, if applicable, family share members accounts purchase histories ? What you potentially do about it obviously depends upon where, if anywhere, it shows.

I am not emailing you. If you are getting emails from these forums it's because you've requested emails from them, and only you can change your preferences to stop receiving them - as I'm just a fellow user I obviously can't change your preferences for you. Go to profile page on here (click on your name) and change your email preferences, or if you no longer want to follow this thread and get emails from it click on the button that says 'following' at the top right of it

If it shows twice on your iTunes account's purchase history, and if you didn't tap on 'buy' twice, contact iTunes Support : http://reportaproblem.apple.com

If it only shows once, one of them may just be a temporary store holding charge

We are fellow users, we obviously won't know what it's for. If you haven't already done so have you looked at your iTunes account(s) purchase history ? And, if applicable, family share members accounts purchase histories ? Does it show there ?

What are you finding difficult ? Instructions for how to try and identify a charge, and how to contact iTunes Support (assuming that the charge is on your iTunes account), have been posted multiple times on this thread.

We can't take anything off your bill, like you we are all just fellow users. Have you followed the instructions that been posted a number of times and checked your iTunes account's purchase history ? What you then do depends upon whether it shows there, and if it does whether you recognise what it's for.