apl* iTunes.com/bill on bank statement

Boucek1 wrote:

Why was I charged 9.68 out of my checking account? I never made this transaction. My card is cancelled now because of fraudulent activity. I disputed this charge with my bank

See this post.

tt2

hi I have a bill that come out of my account every month which I don't recognize 29,99$ for a app that mistakenly show up on my phone I don't know how that happen I want you guys to cancel that for me and get me my money back please

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

I am being billed $27.05 each month for an APL iTunes.com bill. I called the 866***2-7753 number and they directed me to this site I never ordered the iTunes for $27.05. How do I resolve this matter? The only charge I should really see from iTunes is to protect my iCloud and that is for $2.99.

Tammy

[Personal Information Edited by Moderator]

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

I just saw a bill on my statement for $19.99 and I have no idea where it came from. My monthly bill is like $12.00. I don’t buy any music. I only have a monthly iTunes bill for $10.00 and another $1.00 for iCloud storage. Whatever else there is I didn’t purchase. Please correct this

Get more help with billing

Please review the below links:, the last one being the likeliest reason:

• You can review your purchase history and report problems with purchases  in the App Store or iTunes Store.
• Learn how to identify an unfamiliar App Store or iTunes Store charge.
• For help with recurring charges, you can view, change, or cancel your subscriptions

I have anti bank on my checking account

could u tell why I’m being charged

12.71 and 2.99

PLEASE help me with this matter

I would not like to stop payment on my bank account

i have sent numerous text with no reply

I need help

This is a user to user support forum. No one here can give a definitive explanation or change things for you. You should not post your email address lest it be picked up by scammers wanting to "help you" with your problem.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Get more help with billing

Please review the below links:, the last one being the likeliest reason:

• You can review your purchase history and report problems with purchases  in the App Store or iTunes Store.
• Learn how to identify an unfamiliar App Store or iTunes Store charge.
• For help with recurring charges, you can view, change, or cancel your subscriptions

For $2.99 that might be an iCloud storage subscription. To check this go to Settings/<your name>/iCloud - Manage Storage - Change storage plan.

If that's not it and you don't have a subscription through Apple you must have made it directly with the merchant. But you can check your subscriptions with these two links:

View, change, or cancel your subscriptions - Apple Support

Get help with subscriptions not billed through Apple - Apple Support

There is no point in telling us, we are just users like you. Here are the instructions for canceling iTunes Music-->Manage your Apple Music subscription - Apple Support

Note that if you cancel all of the music you have downloaded from iTunes Music will disappear from your devices. Only music that you have purchased outside of Apple Music will remain.

roseann69 wrote:

I have a $19.16 from iTunes on my bank statement. Why am I being charged!!!!!!! As a matter of fact I have several charges that I have no clue why!

Then go check your purchase history, following the instructions that have been posted in this message thread over 100 times. To save you the trouble of actually reading the thread, click on this Apple support link:

Click here-->See your purchase history for the App Store or iTunes Store - Apple Support<--Click here

Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.

In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.

tt2