apl* iTunes.com/bill on bank statement

I have two charges on my bank account that I hit the app and took it off I didn’t want it because it was to much so I canceled it but I got charged twice for it I want stop it I don’t have the money to get it done please don’t let me get charged again thank you

Please refund $9.99 to my account. I have not charge anything from iTunes. This has be eh n going on a few months. All charge from bank to be refunded to account. I have not order anything. User name petey123

Thank you,

Mary

[Personal Information Edited by Moderator]

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Possibly spam. Do you want to paste a copy minus any personal information. Did you read my post? in particular Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support might cover it.

tt2

shiferaw208 wrote:

I changed twice 29 $

i approved only 29 for a year

pls could you stop other payments

Potentially the first charge was an availability check, and the second the actual request for payment. Some banks will show both requests as a charge on your account for a while. Please read this post for more.

tt2

Did you read everything I mentioned in this post? I'm a fellow user trying to point people in the right direction to get help. Sometimes things cannot be resolved easily over the phone and contact via a web form is more appropriate. This user-to-user support community really isn't the appropriate venue for account related enquiries, but it is here, and I and others may try to help if you post. You would normally be able to review recent charges to your Apple ID via the https://reportaproblem.apple.com/ site but if Apple have effectively turned off your Apple ID then that information might not appear.

tt2

I have a charge on my iTunes acct that I didn’t authorize. I logged on to this and it says there’s another person using my iTunes acct. I did the new password business. The charge is from RecShot for $89.34. I’d like this removed and put back into my acct. if there are other charges from this place please return the fee. Cancel the subscription please

cheryle59 wrote:

What am I getting charged with for 35.99?

What is this for

thank you

Cheryle

Please read this post. You should avoid posting personal details to a world wide public forum, it only helps scammers.

tt2

bonniecoke wrote:

What is the iTunes phone number

Be very careful trying to look up numbers for contacting Apple. There are scammers who post fake contact numbers in the hope of stealing your credentials from you.

Please read this post.

tt2

Lyons54 wrote:

I have a question about my I got my bank stuff and it’s the last two months I’ve been getting charged $50-$99 and then 12 or $10 and something I can’t remember but just explain to me that what is going on and how I can stop it from happening again thank you

Please read this post.

tt2

Call iTunes store support if you don't know what it's for.

This is a user forum. We can't do anything about it.

You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes, or if using an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com

If the same charge was done two months running on the same date then you may have an auto-renewing subscription - you can view and mange them via Store > View Account : Manage your auto-renewing subscriptions - Apple Support.

Good morning, I have a charge on my checking account for $48.85 on 6/19/16 could you please tell me what it's for. Thank you, Tim

We are fellow users on these user-to-user forums, nobody on here will know what you've bought.

Try looking at your purchase history (and if you are a family organiser in family sharing you may need to look at the members accounts as well) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support