Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
HI, I have three items charged on my account and I DID noturchase. Help.
By 'charged on my account' you mean on your iTunes account or a credit card account ?
If you didn't purchase them, and nobody else has access to your account and/or devices/computers, then change your password via http://appleid.apple.com and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html
somebody used my debit cards long time i want investigation
Then call your bank and/or the police. This is a user forum. We can't investigate squat.
I have several iTunes charges on my visa and one on American express. I don't know what they are for. Please contact me. Susie Bass
Nobody on here can/will contact you, we are all fellow users, these are user-to-user forums.
Try looking at your accounts purchase histories (and family members if you are a family organiser in family sharing) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
my debit card got stolen and I want to know who is using it
Nobody on these user-to-user forums will know, if you haven't already done so you should contact your card issuer and let them deal with it
why is my card constantly charged for anything? I have not ordered anything
Not sure how you expect fellow users to know what your card is being charged for. Have you tried looking at your accounts purchase histories ? And if you are a family organiser in family sharing checked the members accounts as well ? Or are you adding/changing details on your account and receiving temporary store holding charges ?
On my card statement - Ii want to cancel Netflix 7.99 I don't use this app on my phone
I have a payment posted on my bank account to itunes on 07/05/2016 in the amount of $138.11.
Could you provide an itemized account for this payment?
Thank you
mjd
No we can't, we are fellow users, these are user-to-user forums. Look at your account's purchase history
On my card statement - ITUNES.COM/BILL 13.98 at 8/24/2016. I have no idea what it means and how I can cancel it. Please help.
apl* iTunes.com/bill on bank statement
