Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Try looking at your accounts purchase histories, instructions have been posted a number of times on this thread
on my credit card it shows a payment of 63.74, and I'm not sure what's it for?
Look at your accounts purchase histories (and family members if you are a family organiser in family sharing) via your computer's iTunes
hi ave itunes transction of £3.48 wanted to now whats it for
Not sure why you think fellow users on these user-to-user forums will know what has/hasn't happened on your account. Have you looked at your account's purchase history ? Are you a family organiser in family sharing ? Have you added or changed card details on your account ?
I have this question too. On Aug29 $11.62 was charged to my account. This was unauthorized. I suspended recurring payments on Aug24 with the vendor. Please clarify. Julian
'Clarify' what ? We are fellow users, we don't know what the purchase is. Have you tried looking at your accounts purchase histories (including family members if you are a family organiser in family sharing) ?
$10.56 at 08/07 On my CC. I have no idea what it means and how I can cancel it. Please help.
Hi
$10.56 at 08/07 On my CC. I have no idea what it means and how I can cancel it. Please help.
To view an account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
To contact iTunes Support : http://reportaproblem.apple.com or 'contact us' at the bottom right of every page on here
I Got charged for something I didn't pay for
There isn't anything fellow users not these forums can do, contact iTunes Support via the above 'report a problem' site (and change your password)
what should I do about this problem
If you've checked your accounts purchase histories (including family members if you are a family organiser) and didn't do the purchase then change the account's password and contact iTunes Support
apl* iTunes.com/bill on bank statement
