Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Hey!
On my card statement - ITUNES.COM/BILL
at 09/27/2016 a charge of $20.97. I have no idea what it means and how I can cancel it. Please help
.
See replies that have already been posted, they tell you how to view an account's purchase history and how to contact iTunes Support
wwhy us iTunes charging my account 9.99 every month
Why is iTunes charging me 9.99 a month
We are fellow users, these are user-to-user forums, we won't know what you've subscribed to (if you are in the US Apple Music is $9.99 per month). Try looking at your accounts purchase histories and see what subscriptions that you have
I being charge in my credit card ,but I don't know why?
Have you tried looking at your accounts purchase histories (including family members if you're a family sharing organiser) ? If you don't know how to do that see previous posts on this thread for instructions. If it's happening every month you've probably subscribed to something, check the subscriptions on your account (see previous posts for how)
i need to see my purchase history for last 6 month
You can do it via your computer's iTunes, instructions have been posted multiple times on this thread
I cannot figure out a charge on my account for 12.99 on Oct 30th. Please help
Try looking at your accounts purchase histories : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
I didn't order any iTunes and I'm being charge. Please take this off
We are fellow users, these are user-to-user forums, we can't 'take this off' for you. If you read the thread you will see how to look at an account's purchase history and how to contact iTunes Support
I need to remove HBO from my bill. I no longer want to get it.
If you've subscribed to it and no longer want the subscription the turn off its auto-renewal - if you don't know how to do that see previous posts on this thread
apl* iTunes.com/bill on bank statement
