apl* iTunes.com/bill on bank statement
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
Have you checked your account's purchase history (and family members if you are a family organiser in family sharing) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ? Or could it be : About payment card authorization holds in the iTunes Store - Apple Support ?
If it shows on your iTunes account but you didn't buy it, and nobody else has access to that account and/or devices/computers and did it, change the account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html
If it doesn't show on your account(s) contact your card issuer
Termite. You are getting emails because you requested them, only you can change your preferences to stop getting them. I told you 4 days ago how to stop them, and have linked to that a number of times since then. You probably also won't bother reading this, but just in case : Re: This payment method can’t be used with the iTunes Store. Try again using another payment method.
Nobody on here has access to your account, we are all fellow users. What does 'deactivate all my unknown application' mean, what exactly are you wanting to do ? If you mean auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support
Go to your account's profile and turn off emails e.g. click on your name top left (if logged in) and click Preferences on the popup (you might need to toggle emails on and off) - or this should take you straight there : https://discussions.apple.com/user-preferences!input.jspa
And/or just click on the Following button top right of this thread to stop following this thread
As we are fellow users we won't know why the charge is for (but tones are a one-time charge ; and they are a one-time only download), try looking at your account's purchase history (See your purchase history in the iTunes Store on a Mac or PC - Apple Support) and check what you've subscribed to (View, change, or cancel your subscriptions - Apple Support)
You already know that you are only talking to fellow users on these forums, not iTunes Support nor Apple, nobody on here can potentially refund you (purchases are considered final), nor can we stop any of your subscriptions.
Try looking at your (and if applicable family share members) accounts purchase histories : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
If it's happening every month check for auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support
And : iCloud storage upgrades and downgrades - Apple Support
There is no 'subscription of itunes' - and even if there was, fellow users on these forums wouldn't be able to cancel it for you, only you can cancel your subscriptions : View, change, or cancel your subscriptions - Apple Support
Not sure how, or why, you expect a fellow user on these user-to-user forums to cancel one of your subscriptions (assuming that what you've received is a genuine iTunes receipt and not a phishing email).
Managing iTunes auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support
If you think that you've been charged when you shouldn't have been contact iTunes Support : http://reportaproblem.apple.com
To see if you can remove a card : Change or remove your Apple ID payment information in the iTunes Store - Apple Support
For charges, who you need to contact will depend upon whether they show on your iTunes account (in which case contact iTunes Support), or only the card (in which case contact the card issuer)
Where are you seeing this 'bill' ? Does it show on your account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ? Or any other account that, assuming that you are seeing this 'bill' on a card credit, the card is linked to (e.g. if applicable family share members accounts) ?
Purchase history (if you are a family share organiser check the members accounts as well) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
Viewing / managing auto-renewing subscription : View, change, or cancel your subscriptions - Apple Support
please refund it back into my account
We are fellow users, nobody on these user-to-user forums can potentially refund you.
Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html
Look at your purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
See if you have any auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support
Including iCloud storage : iCloud storage upgrades and downgrades - Apple Support
Check your purchase history in iTunes and view your subscriptions. If you can locate the payment or subscription then you can use the options to cancel or request a refund if applicable.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really has been a purchase that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Do you mean credit card account or iTunes account's purchase history ? If the former and they don't show on your iTunes account(s), nor (if applicable) family share members accounts, contact the card issuer ; if the latter change the account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html
apl* iTunes.com/bill on bank statement