iPhone camera roll video won't play

SOLUTION!

Okay so I have had this same problem as well, including videos saved from snapchat. I also have another

problem where my Wifi completely shuts off and it blurs the option for me to turn it back on. So with these

two problems I have found a solution to solve them both at the same time. Everytime I am at the brink of

my storage being completely full, I would typically have to delete apps, photos, music, videos, etc. After I

have brought some space down, I would go to Setings > General > Reset > Reset All Settings. Do not worry

nothing will delete! After dping this I was able to retrieve wifi, along with ALL of my videos playing again!

F.Y.I. If this works for any of you, be sure to backup your videos and send them ALL to your email for safety.

Hope this helps....

Same problem . how do I fix it ??

Thank you very much! Your suggestion is working for me at the moment.

It’s ridiculous that we have to go around the block to do a simple task...FIX IT APPLE!😡

Thanks a ton SomeJ!😊

I WANT MY FILES !!!!! Apple I can’t write what I think of you here because it is very rude. But you get the point. We write messages on boards and  keeps playing solitaire

Worked for me too. Thanks.

Thank goodness I found your post. It worked for me. Thanks!

Except that it doesn’t work. Because if it doesn’t load in the camera roll then when you try to share you’ll only get a big circle never progressing.

Seems like we are all having this problem. My phone won’t play videos I took last week.

If anyone figures out how to fix this please let us know.

I had this problem too!

What I did was - I went to edit the video, it will say its downloading the video and it will take a min or 2 but it does work. once its downloaded I cropped a bit off the end of the video that I didn't want, and saved it as a new clip, and it worked fine!

I Had the same problem as well, try selecting the video and selecting the option to duplicate the video.. It'll download the video all over again and you'll have 2 of the same videos, but then delete the vid and move on. (:

i have this problem and none of these solutions have helped. Tried downloading and video just says downloading. Its been at 25 % for ten minutes So I can not duplicate. I can not edit because it says failed to download video and I get the other screen that says unable to complete process. Sweet!

My friend has an IPhone 6 and last night she had the same problem. Some of her videos on her phone played, but 3 of them just got the spinning wheel. She deleted two of the videos. I wanted to try something so I selected one of the deleted videos and clicked on "restore". I then used Airdrop to copy the video to my IPhone 5s. Somewhere during the process of either it restoring the video or using the Airdrop process it said something about "Preparing video, please wait". Once the Airdrop was done, the video on my IPhone 5s and the one restored on her IPhone 6 would then play. We imported the video into Photo on her Macbook and it played on there as well. So we did the same thing to the other video that was deleted and it began to play as well. The third video we did not do anything to it, but all of sudden, it would now play. So it appears that using the restore feature of a deleted photo or in the process of using Airdrop, it does some sort of repair of the video and allows it to then play. Don't know if this will work for everyone, but worked for us. Good luck.

I Had the exact same problem and just a few minutes ago i finally found a solution that helped me.

What i did was delete apps that i do not use so much and things like unwanted photos and vids (optional) that take

up storage on my phone then once i cleared that i think was enough i played my videos and now they play again.

Also in settings-photo&camera on iphone i had chosen download and keep originals Option, but i think you can try

either one it should not matter.

I found a solution! This applies ONLY to Snapchat videos that you saved and will not play or load.

Before Snapchat came up with the "memories" feature, you could simply save Snapchat videos straight to your camera roll. For some reason, after the "memories" feature was added, videos I had saved from Snapchat prior to this update would not play in my camera roll, and I experienced the problem you all are here for.

I went into my Snapchat app, and found that all the videos I had saved prior to the "memories" update were automatically saved in the "memories" catalog within the Snapchat app. I downloaded and re-saved a couple of the videos that wouldn't play before, and BOOM! The newly saved Snapchat videos played perfectly. I deleted the old video files that wouldn't play, and the problem was solved. Hope this helps!

This has been a nightmare! I have upgraded to an iPhone 7 from iPhone 6 and half of my videos will not load, just has the white loading circle going round and round. I have tried resetting the settings, I've tried adding/sharing to iCloud as the top answer suggested and still nothing. Have even tried duplicating and it will get a quarter of the way through before stopping.

Can anyone else bring something to the table? Apple needs to fix this, honestly.